Use Science to Make Your Product Launch Successful: Concept Testing and Message Testing

In 2006, Microsoft launched a competitor to Apple’s iPod called the Zune. If you don’t remember Microsoft Zune, I don’t blame you. The Zune acquired less than 10% of the MP3 player market share, and Microsoft discontinued it in 2012. Surely, product innovations don’t always fail. But success rates are distressingly low. Only 60% of […]

9 Steps to Energize Innovation

Stage-Gate®, a process created by Dr. Robert Cooper, founder of Stage-Gate International, is a framework of cross-functional innovation best practices. For many B2B companies, their weakest areas center on the front-end processes for understanding market needs. Companies that drive out commercial risk in the early stages of new product development can better focus on technical […]

eBook | Message Testing: Best Practices

Message testing helps you understand what your customers want, the language they use, and what resonates (or does not resonate) with them. GLG’s Message Testing: Best Practices eBook breaks down some of the basics: what message testing is, when to use it, and how to succeed at this very important element of your go-to-market research. […]

Jobs-to-be-Done Philosophy: A Practical Application for Product Innovators

Jobs-to-be-done (JTBD) philosophy is built on the metaphor that “a customer hires a product to accomplish a job.” It helps innovators to see customer needs more accurately by going beyond what a customer is buying (brands, products, technologies) to why they are buying it (their JTBD). Customer research without JTBD can often by myopic, resulting in bad […]