Terms of Use

  • Terms of Use

    Gerson Lehrman Group, Inc. (“GLG”) provides the content on this website and any other GLG websites you may access (collectively the “Site”) subject to the following terms and conditions (the “Terms”), which may supplement your company’s Usage Policies (or other client agreements with GLG) (“Client Agreement”). GLG may periodically change the Terms without notice to you, so please check back from time to time. Unless explicitly stated otherwise, any new features that augment or enhance the Site shall be subject to these Terms. By accessing and using this Site, you agree to these Terms. If you are a Network Member, you have agreed and are additionally subject to the Terms and Conditions of Network Membership, and any other additional agreements you have with GLG (“Terms and Conditions”), and in the event of any conflict between these Terms and the Terms and Conditions, the latter shall control.

    1. Description of Service

    This Site provides a variety of resources and information for users to find, engage and manage expert networks (the “Services”). The Site does not provide medical, investment or legal advice, and no attorney-client relationship is created between users of the Services and GLG or its licensors.

    2. Network Member Content Disclaimer

    Some of the content on this Site, including without limitation, the text, software, scripts, graphics, videos and the like (“Site Content”) is created and developed by Network Members and provided to GLG under license for dissemination over the internet (“Network Member Content”). Network Member Content includes, among other things, syndicated content, reports, presentations and other related materials, and Network Member biographical and employment information. GLG cannot guarantee and makes no representations as to the accuracy or quality of Network Member Content, all of which is offered “as is.” GLG does not own, develop, endorse, and is not responsible for Network Member Content. The use of a company or entity name in Network Member biographical or employment information should not be construed as an express or implied endorsement by such company or entity of GLG or an express or implied endorsement by GLG of such company or entity. Network Members are not employees or under the supervision of GLG. Network Members have agreed to be bound by the Terms and Conditions and have represented, among other things, that they will not disclose information that is subject to a confidentiality obligation or participate in GLG’s network in violation of any agreements or duties owed to employers or other third parties. GLG relies on the accuracy of these representations of the Network Member and does not necessarily seek independent verification.

    3. Confidentiality Agreement

    Network Members have agreed to and are bound by the non-disclosure provision of the Terms and Conditions. If you are not a Network Member, you agree not to disclose or attempt to use or personally benefit from any Confidential Information, as defined below, you learn on any GLG platform that is a password protected website. This obligation shall continue until such time as the Confidential Information has become publicly known through no action of your own. Confidential Information shall include: (i) the existence, title and description of any GLG project; (ii) information about actual or potential business, investment or trading decisions or transactions of any GLG client; (iii) any other confidential information of GLG or its clients, and (iv) any intellectual property, including without limitation any trade secrets, know-how, or copyrighted information, of GLG or its clients. If you are compelled by order of a court or other governmental or legal body (or have notice that such an order is being sought) to divulge any Confidential Information, you agree to promptly and diligently notify GLG and cooperate fully with GLG in protecting such information to the extent possible under applicable law.

    4. Intellectual Property Rights

    Site Content and the trademarks, service marks and logos contained therein (“Marks”) are owned by or licensed to GLG, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Site Content may not be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, uploaded, or otherwise exploited without the prior written consent of the respective owners.

    5. MyGLG

    If you are a GLG client user and access services through MyGLG, the following terms will also apply:
    You agree that your use of Services will be limited as set forth in your Client Agreement. You shall not allow any third party to access to MyGLG through your login.
    The participation of specific Network Members or other experts with any profile information or data about Network Member’s (together, the “Network Member Information”) will be subject to your confidentiality obligations in your Client Agreement. You agree to process Network Member Information only for the purpose of using the Services in accordance with your Client Agreement, and for no other purpose, except as mutually agreed upon by you and GLG in advance. You further agree to process any personal information GLG provides to you in accordance with: (i) applicable privacy and data protection laws; and (ii) any restrictions imposed by GLG, in writing and in advance, with respect to the processing of such personal information. You shall not share with, forward to, or otherwise allow any third party access to Network Member Information or data that you receive from GLG, nor share any such information with your user teams other than the user team requesting the Project (and your compliance team for compliance review purposes, and your finance/operations team for invoicing/payment purposes), and you will not retain or use Network Member Information in any way inconsistent with the authorized purposes set forth in this Agreement, except to the extent expressly permitted by GLG. You further agree that you shall not (i) reverse engineer Network Member Information, data, GLG’s systems or any other confidential or proprietary information of GLG for any purpose whatsoever; or (ii) support, authorize, or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology) to scrape Network Member Information from GLG emails, reports, or systems. You agree to purge all Network Member Information upon termination of your relationship with GLG; provided, however, that you may retain copies of such information for archival purposes only, subject to your confidentiality and restricted use obligations hereunder.

    You acknowledge that GLG may leverage artificial intelligence and machine learning as part of the Services, including certain tools made available to you on GLG’s portal. MyGLG. You can access MyGLG to obtain AI Outputs (such as transcripts, consultation summaries, queried results, etc.), which may be based upon publicly available information, GLG library content, client content generated through GLG and client’s content provided to GLG, as applicable. In the event that a client’s custom content from its use of GLG’s services is used as additional inputs by MyGLG, it may be included in that client’s AI outputs, but not for other clients’ AI Outputs. Use of MyGLG and the AI Outputs are subject to your Client Agreement and these Terms.
    AI Outputs may include suggested Network Members for the client to access through GLG’s services. GLG does not guarantee that any suggested Network Member will be available, and client’s engagement of a suggested Network Members may be further limited by your Client Agreement, client’s compliance settings and protocols, and GLG’s compliance framework, and the project-specific assessment and Network Member opt-in, consistent with the Terms and Conditions.
    You shall use MyGLG in compliance with applicable laws, and not in a manner that: (i) infringes on any third party’s rights; (ii) automatically or programmatically extracts information or data from AI outputs; or (iii) would compete with GLG or diminish use of GLG services. AI output does not reflect the insights, views or opinions of GLG. You will not (a) identify or quote Network Members or GLG or attribute AI output to Network Members or GLG, or (b) redistribute, disseminate, publish, or display the AI output, in whole or in part, to any third party.
    You further acknowledge that AI is evolving quickly, and much is not known about how accurate it is or what biases it may present at this time. These AI tools, while designed to provide accurate and reliable outputs, may contain errors, inconsistencies, or outdated information. Ai Outputs should not be relied upon as a sole source of truth or fact and are provided “as-is” and “as available” without any warranties or guarantees of functionality or accuracy. You may use AI Output only for informational and business purposes and not as a substitute for professional or other advice. GLG recommends you use the AI outputs as a starting point for further research and consultation with relevant material, experts, or authorities, including research conducted through GLG.

    YOUR USE OF MYGLG OR ANY AI OUTPUT IS AT ITS SOLE RISK. NOTWITHSTANDING THESE TERMS OR IN YOUR CLIENT AGREEMENT, GLG EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, OR GUARANTEES WITH RESPECT TO THE USE OF MYGLG, AI OUTPUT, OR ANY OTHER AI TOOLS MADE AVAILABLE THROUGH THE SERVICES. GLG SHALL NOT BE LIABLE FOR ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE AI OUTPUTS OR FOR ANY DECISIONS, ACTIONS TAKEN, OR NOT TAKEN BY CLIENTS IN RELIANCE ON THE AI OUTPUTS.

    GLG does not store or process a client’s data to train a large language model, and GLG is not building a custom AI model. GLG is committed to leveraging only AI models with strong reputations and policies on privacy, data protection, and AI ethics. GLG and its partners and subcontractors continually work to improve the functionality of the available AI tools and the accuracy of AI outputs. To the extent you provide data, questions, comments, suggestions or other feedback to GLG about MyGLG or otherwise indicates accuracy or value in certain queries, you agree that GLG owns, and may use, such feedback with no additional compensation due to you or the client. GLG may revise terms related to MyGLG in its sole discretion. GLG may elect to suspend or discontinue MyGLG at any time in its sole discretion without notice.

    6. To Report A Concern About Content On The Site

    If you believe that any content on the Site is in any way unlawful, defamatory, threatening, deceptive, misleading, subject to a confidentiality obligation, or constitutes material, non-public information, notify the GLG Legal Department at Legal Department, Gerson Lehrman Group, Inc., 60 East 42nd Street, 3rd Floor, New York, NY 10165; email:legal@glgroup.com; tel.: (212) 984-8500; fax: (212) 838-2485.

    7. Copyright Policy

    GLG prohibits the posting of any information that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that your intellectual property right (or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to GLG at the address shown below, giving a written statement that contains: (a) identification of the copyrighted work and/or intellectual property right claimed to have been infringed; (b) identification of the allegedly infringing material on the Site that is requested to be removed; (c) your name, address, and daytime telephone number, and an e-mail address if available; (d) a statement that you have a good faith belief that the use of the copyrighted work and/or exercise of the intellectual property right is not authorized by the owner, its agent, or the law; (e) a statement that the information in the notification is accurate, and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of the right that is allegedly infringed; and (f) the signature of the intellectual property right owner or someone authorized on the owner’s behalf to assert infringement of the right. GLG will process notices of alleged infringement which it receives and will take appropriate action as required by the Digital Millennium Copyright Act (DMCA) 17 U.S.C. 512(c)(3). U.S. law provides significant penalties for submitting such a statement falsely. Under appropriate circumstances, persons who repeatedly submit infringing or unlawful material will be prohibited from posting further submissions. GLG’s contact for submission of notices under this Section regarding claimed copyright infringement is: Legal Department, Gerson Lehrman Group, Inc., 60 East 42nd Street, 3rd Floor, New York, NY 10165; email:legal@glgroup.com; tel.: (212) 984-8500; fax: (212) 984-8538.

    8. Privacy Policy

    You understand that your access to the Site will result in the collection, use and storage of your information which is subject to our Privacy Policy. Through your access to the site you consent to the collection, use and storage of such information, which will be held in the United States and may be process and stored by other GLG companies around the world. For an explanation of GLG’s practices and policies related to the collection, use, and storage of our users’ information, please read our Privacy Policy.

    9. Disclaimer of Warranties

    THE CONTENT AND FUNCTIONALITY ON THE SITE IS PROVIDED WITH THE UNDERSTANDING THAT GLG IS NOT HEREIN ENGAGED IN RENDERING PROFESSIONAL ADVICE AND SERVICES TO YOU. ALL CONTENT AND FUNCTIONALITY ON THE SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. GLG MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OWNERSHIP, ACCURACY, OR ADEQUACY OF THE SITE CONTENT OR THAT THE FUNCTIONALITY ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU HEREBY ACKNOWLEDGE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. UNDER NO CIRCUMSTANCES SHALL GLG OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE INFORMATION CONTAINED ON THIS SITE OR OBTAINED FROM YOUR USE OF THIS SITE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SITE, EVEN IF GLG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES AND REGARDLESS OF THE THEORY OF LIABILITY.

    10. Indemnification

    As a condition of your use of this Site, you agree to indemnify, defend and hold GLG, our officers, directors, employees, agents and representatives harmless from and against all claims, damages, losses, costs (including reasonable attorneys fees), or other expenses that arise directly or indirectly out of or from (a) your violation of the Terms; (b) your use of the Site; or (c) your violation of the rights of any third party.

    11. Third-Party Web Sites

    GLG may provide links to third-party websites, and some of the content appearing to be on this Site is in fact supplied by third parties. GLG does not endorse and has no responsibility for the availability or content of these third-party websites, which are governed by these Terms and privacy policies, if any, of the applicable third-party content providers. GLG shall have no liability or responsibility, directly or indirectly, for any damage or loss caused or alleged to be caused by the use or reliance on any content, goods or services available on or through such site.

    12. General Terms

    Governing Law; Jurisdiction: These Terms are governed by the laws of the State of New York without reference to the principles of conflicts of laws thereof. You agree to submit to the personal and exclusive jurisdiction of the courts located within the State of New York, County of New York with respect to all disputes arising out of or related to these Terms. If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
    Complete Agreement: These Terms set forth the entire understanding between you and GLG and supersedes all prior version of the Terms. If any provision of these Terms is declared void, or otherwise unenforceable, such provision shall be deemed to have been severed from these Terms which shall otherwise remain in full force and effect.

    April 2025

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