GLG is currently looking for an Associate to join our Sales Operations team. We are seeking a dynamic and self-motivated individual who is detail oriented and customer-service focused. This role will report to the Sales Operations, Senior Manager and will focus primarily on supporting the operational aspects of our contracting process as the Company transitions from one BRRP system to another.
Specific responsibilities include (but are not limited to):
- Review the old and new contract setups in Salesforce to ensure a smooth transition in between systems.
- Assist with Salesforce account management, including activating new accounts and updating opportunity statuses
- Responding to inbound requests from account managers and business development professionals, primarily related to new contracts, renewals and invoicing
- Setup contracts in SalesForce as they are completed and signed
- Maintaining appropriate support in Salesforce to facilitate Accounting’s review of strategic projects, including evidence of delivery of final reports, internal approvals, etc.
- Working with the Billing Analyst to ensure that purchase orders are received from clients who require them
- Assist with management of GLG Library access for client users
Required Skills:
- Bachelor's degree in Business related field (preferably Accounting) is necessary
- 1-2 years relevant experience
- Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands on and requires someone who will "roll up their sleeves"
- Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations
- Experience with Salesforce and Microsoft Excel a plus
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.