Top 10 Techniques to Build Quick Rapport with Anyone

When I worked for the FBI, I recruited spies. I worked specifically against foreign spies in the United States. My job was to recruit them to our side. Recruiting an active intelligence officer is what I call the toughest sales job in the world. I’m selling American patriotism to a foreign intelligence officer. As you […]

The Route to More Persuasive Business Communication

In communication, emotion leads and logic follows. Science tells us that as much as we like to think of ourselves as rational actors, the truth is that we make decisions first with our hearts or guts and then milliseconds later come up with reasons to justify our emotional responses. Communicating persuasively is a balancing act […]

Train Your Brain to Be a Better Leader

Have you ever confronted an employee for a mistake only to regret your words, and then think of exactly what you should have said 20 minutes later? It’s frustrating, but your immediate response has to do with the way your brain works. Specifically: Misconceptions about emotional intelligence can keep you from having a strong executive […]

How to Land a Corporate Board Seat

Serving on boards is a rewarding and enjoyable experience. Joining a board allows someone to leverage their industry competency, learn governance skills, expand their career portfolio, and help companies in unique ways. But landing a seat in the boardroom is not easy, and not all boards are the same. Board roles differ based on whether […]

The First Steps to Changing Anyone’s Mind

There comes a time in our professional lives when we want to change someone’s mind. You may want to persuade an investment committee that a certain course of action is the right one. Perhaps you want to convince your boss to fund a new initiative. You might need to break through to a tough client. […]

GLG Signature Series: William McRaven, Admiral, U.S. Navy (Ret.)

Recently, Admiral William McRaven, retired U.S. Navy four-star Admiral and former University of Texas System Chancellor, sat down for a 60-minute virtual session with select GLG clients. Admiral McRaven was the commander of U.S. Special Operations Command, leading 69,000 men and women in counter-terrorism operations across the world. He has advised Presidents George W. Bush […]

Crisis Leadership: Trust & Communication

In times of crisis, human beings tend to seek guidance and comfort from their leadership. True leaders must guide with empathy, communicate clearly, and stay focused on the goals that give us purpose every day. This must happen from the top down. Where there is a leadership void, uncertainty and fear rush in. Left unchecked, […]

Storytelling with Simplicity

What is Simplicity? Simplicity is the opposite of complexity and should be a driving force in your professional life. But how do you get there? It’s, well…simple. You know you’ve achieved simplicity when you hear your colleagues, customers, or users say things like: “I fully understand this decision and the next steps,” or “This user […]

The Challenge of Decision-Making: Using Third Parties to Overcome Bias

In today’s fast-paced business environment, objective decision-making is critical. However, inherent biases can turn what may seem like objective answers into answers that simply confirm your expectations, leading to suboptimal outcomes. The Challenge of Decision Making delves into the complexities of these biases and dives into the importance of incorporating third-party perspectives to counteract these […]

Decisions in the Boardroom

Pamela Thomas-Graham discusses her diverse career and roles at Credit Suisse, CNBC, and McKinsey & Co., where she was the first African-American woman to be named partner. Thomas-Graham also explores the impact of diversity on decision-making and the importance of creating career opportunities for others. Interviewed by Richard Socarides, GLG’s Head of Public Affairs   […]