Account Director: Professional Services

The Account Director is a key client-facing role managing relationships with large Strategy Consulting firms on a Global basis.

The successful candidate will have full accountability for one of GLG’s largest revenue & fastest growing accounts with direct oversight of a dedicated global client servicing & business development team. This individual will serve as the primary client lead & go-to, responsible for setting the strategic direction of the account and driving accelerated partnership & performance.

Key responsibilities:

• Client engagement & expansion at a global level
• Active role in the negotiation of renewal terms & commercial decision making
• Key POC for the account’s internal engagement team
• Confidently leading client QBR content & discussion
• Identifying revenue opportunities aligned with client needs  
• Oversight and direct accountability for the performance of a fast-expanding global client servicing team (including capacity planning & management)
• Internal, data-driven reporting of account progress & team performance
• Regular engagement with internal stakeholders (finance, operations, legal, compliance, HR etc.)

Qualifications:

• 12+ years of professional experience including 3+ years in a Tier 1 consulting firm.
• Strong leadership skills with experience building & managing high-performing teams.
• Demonstrated ability to develop workflow & operating frameworks in a high-growth environment.
• Deep understanding of consultant research requirements.
• Exceptional communication & influential verbal skills, with the ability to develop meaningful and lasting relationships with clients & team members.