HR Coordinator

Job Summary

The GLG People Team is seeking a highly motivated HR Coordinator to own the administration and delivery of our day-to-day people processes and provide front-line support to employees by responding to incoming requests and questions.

As a HR Coordinator at GLG you will be part of a global HR team, working with your regional counterparts in US and EMEA to ensure global coverage and consistency, and to deliver a high standard of support across all people processes. More specifically you will:

• play a key role in onboarding and offboarding employees, including:
  • working closely with Talent Acquisition to manage offers & hiring
  • owning all new hire documentation and background checks
  • delivering orientation sessions to new hires and transferring employees
  • coordinating with IT on equipment provision for new hires
• partner with the Benefits team to administer our employee benefits and wellness programs
• work closely with the Payroll Team to ensure that monthly/semi-monthly payrolls are processed in a timely manner, verifying that all changes are captured and entered accurately into our system of record
• support the Business Partners in managing employee changes including probations, promotions, transfers and relocations
• research requests carefully and escalate issues that require input from subject matter experts
• back up your regional counterparts in the US and EMEA to assist where applicable
• carry out regular audits on HR systems, data records and payroll processes
• review and approve employee self-service transactions in the HR System
• create and maintain process documentation to ensure smooth and consistent operations across the global People team
• collaborate across the People Team to provide process and systems support for annual HR processes such as performance management and benefits open enrolment
• work with the HR Operations & Technology team to troubleshoot and resolve systems issues and streamline our processes to increase operational efficiency

As a HR Coordinator at GLG, we need you to:

• be detail-oriented with a technical, problem-solving mindset
• work effectively in a fast-paced, innovative and open environment
• be flexible and adapt quickly to changes
• manage your time effectively and take an organized approach to work
• adhere to established processes and look for ways to make improvements
• be comfortable learning new technology and working in multiple systems
• collaborate with others and establish effective working relationships across the company
• provide high standards of customer service
• be able to think on your feet and use judgment to advise and guide others
• be sensitive to the need for discretion and to maintain confidentiality

Working as part of the People Team at GLG will give you the opportunity to:

• work alongside and learn from other members of the People Team across Talent Acquisition, Learning & Development, Total Rewards and Business Partnering, as well as Payroll and Finance
• gain exposure to people operations outside Europe, including international payroll, benefits plans and regional regulatory requirements and nuances
• develop your technical proficiency and gain exposure to new systems and technologies

Education and Experience Requirements 

• Prior work experience in a HR Support or Services team environment
• Experience providing front-line customer support in a HR context
• Bachelor’s degree in human resources or related field (Preferred but not mandatory)
• Prior experience with HR Systems, preferably with experience using Workday
• A high level of proficiency in Microsoft Office