We are seeking an Associate to support GLG’s business in Japan, in the Tokyo office.
Associates are the engine behind GLG’s Insight Network, the world’s largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLG’s business forward and add value through building expert network further. As an Associate, you will need to quickly understand expert’s background and summarize their bio in effective way. Associates complete a comprehensive training program, receive daily coaching and feedback, and develop strong, transferable business skills that will help them excel in their current and future roles.
After achieving specific quantitative and qualitative goals, and depending on the business need, Associates typically progress to Senior Associate roles within the team or into Client Solutions.
Key Associate Responsibilities Include
- Support new experts onboarding process, answering questions and follow up on missing information by phone, email and other methods to complete their profile.
- Fill out, modify Experts’ profiles and write effective biographies in Japanese and English. Effective profiles are easy to understand and highlight expertise based on an Expert’s background.
- Reach out to experts and renew their GLG engagement that has expired.
- May be involved in other activities, defined at the time, which support increased expert onboarding.
- Learning and adhering to our Compliance policies
As an Associate, You Will Learn To
- Excel in a phone and email based fast paced environment that demands attention to detail.
- Develop strong, transferable business skills, including communication, time management, negotiating and the ability to achieve monthly/quarterly targets.
- Develop the skills required to quickly and effectively condense information that can be used for business decision making.
- Develop pitching, persuasion and negotiation skills.
Ideal Candidates Have
- Bachelor’s Degree
- Excellent communication skills and fluency in written English and
- Confident and strong communication (oral and written), interpersonal skills and motivation to work on the phone daily with Network Members and potential recruits.
- Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients.
- Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that priorities shift quickly at GLG.
- High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
- Strong problem-solving skills.
- Ability to quickly digest and implement feedback and coaching.
- Eagerness to learn about new topics, industries, and companies.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.