The Account Manager, Growth role at GLG will be deployed in support of client relationships, strategic positioning, and as a thought partner in client negotiations and executing complex projects.
Investment firms seek to better understand a variety of companies, situations, assets, and price dislocations. For each client, GLG deploys a highly-skilled engagement team tasked with understanding their objectives, and crafting a solution in support of their investment diligence and betterment of the fund. GLG’s work enables our clients to make better decisions, to work more effectively and productively; and, to benefit from the intelligence and experience of our 1M+ experts.
Specific responsibilities include (but are not limited to):
• Directly engage and build relationships with investment professionals at GLG’s Financial Services clients and articulate GLG’s premium brand, offering and value proposition
• Develop and negotiate professional service retainers for existing clients across the full line of GLG’s services.
• Work creatively and collaboratively with internal colleagues—sales, marketing, legal, research, finance, technology—to deliver solutions to solve complex business issues.
• Build account plans, set account growth objectives, and quarterback client service teams to achieve those objective
• Effectively communicate GLG’s Mission, Vision, and Strategy
• Find and execute on opportunities within your existing client base to cross-sell additional GLG products.
• Represent the core values that underpin GLG’s culture
Key performance metrics for this role include contract value growth from existing clients, pipeline development, and the adoption of new product/service offerings. The Account Manager will report directly to Vice President on FS Growth’s Account Management team and is expected to partner with our client solution team to consistently delight our customers.
Candidates for this position should have a demonstrated ability to be creative and commercial and/or a track record of overachieving in a performance-based environment, preferably but not exclusively, in the financial services industry. Candidates should be comfortable articulating the value of GLG’s primary research platform vis-à-vis the broader landscape of professional services offerings in the marketplace at price points ranging from $50,000 to $300,000 in annual contract value.
An ideal candidate will have the following:
Additional candidate qualifications include 2-4 years of demonstrated success in one or more of these fields:
• Account Management with Financial services clients
• Distinctive Experience in Client Solutions or other client facing roles at GLG
• Diligence and consulting solutions to institutional investors
• Consultant at a top-tier strategy consultancy
• Investment professional or consultant working in a performance-driven environment
• Enterprise-level Application Service Provider (ASP or SaaS) or senior software sale
We seek bright, positive and flexible people who:
• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and endeavor to improve themselves, as well as our materials and processes
• Strong attention to detail
• Express a desire to work in a team environment
• Possess exceptional oral and written communication skills
• Demonstrate the ability and initiative to handle increasing responsibility over time
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
