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Vice President, Service – Global Financial Services (Healthcare)

Location: New York
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Vice President, Service – Global Financial Services (Healthcare)

Vice President, Global Financial Services – Public Healthcare Growth

The Vice President, Global Financial Services (Public Healthcare Growth) is a key commercial and people leadership role responsible for leading GLG’s Public Healthcare Growth client segment within Financial Services. This leader will oversee a portfolio of strategic healthcare-focused investment clients, including public market investors, while driving commercial growth, strengthening executive client relationships, and leading high-performing client service teams.

This individual will partner closely with senior leadership to define commercial strategy, expand existing partnerships, and deliver an exceptional client experience across one of GLG’s fastest-growing segments.

Geographic Focus

This is a global leadership role with oversight of clients and teams across the U.S. and Europe. Candidates should be comfortable traveling regularly to key GLG offices and client hubs, including New York, London, Boston, and San Francisco.

Key Responsibilities

Commercial Leadership

  • Own commercial relationships across a multi-million-dollar portfolio of strategic Public Healthcare Growth accounts, driving renewals, expansion, and long-term client growth.
  • Develop and execute commercial account strategies that deepen client partnerships and increase GLG utilization across organizations.
  • Build trusted relationships with senior client stakeholders, serving as a strategic advisor and executive sponsor.
  • Drive user adoption by identifying opportunities to expand engagement across investment teams and healthcare-focused users.
  • Analyze portfolio performance and proactively develop turnaround strategies for lower-activity or at-risk accounts.
  • Partner closely with New Business teams to onboard new clients and ensure an exceptional implementation and early engagement experience.
  • Champion GLG’s full suite of products and capabilities, identifying opportunities to introduce new solutions that address evolving client needs.
  • Stay informed on healthcare investment trends and client priorities to proactively position GLG’s expertise and capabilities.

People Leadership

  • Lead and develop Managers responsible for multiple client service teams, building a strong pipeline of future leaders.
  • Create a high-performance culture focused on accountability, coaching, collaboration, and commercial excellence.
  • Oversee performance management across teams while reinforcing GLG’s service standards and commercial expectations.
  • Lead onboarding, learning, and ongoing development initiatives to strengthen client service delivery and commercial effectiveness.
  • Partner with Client Segment leadership on organizational planning, hiring strategy, resource allocation, and capacity management.
  • Collaborate cross-functionally with Compliance, Operations, Product, Technology, and Commercial leadership to successfully launch new products and strategic initiatives.
  • Drive continuous improvement by identifying opportunities to enhance operational efficiency, client experience, and team effectiveness.

The Ideal Candidate

Experience

  • Significant experience managing strategic client relationships, enterprise accounts, or commercial portfolios.
  • Demonstrated success leading revenue growth, renewals, and account expansion within complex client organizations.
  • Proven people leader with 5+ years of experience developing managers and building high-performing teams.
  • Experience in client service, account management, customer success, consulting, healthcare, financial services, or related industries.
  • Experience working with sophisticated institutional clients and executive stakeholders.
  • Strong track record of leading organizational change while improving commercial and operational outcomes.
  • Experience developing strategic account plans and managing complex stakeholder relationships across multiple levels of an organization.

Skills

  • Exceptional executive presence and relationship-building abilities.
  • Commercially minded with strong strategic thinking and business acumen.
  • Demonstrated ability to influence senior stakeholders internally and externally.
  • Excellent coaching, leadership, and talent development skills.
  • Strong analytical mindset with the ability to leverage data to drive business decisions.
  • Highly adaptable, comfortable operating in a fast-paced, high-growth environment.
  • Excellent written and verbal communication skills.
  • Ability to navigate ambiguity, solve complex problems, and make sound business decisions.
  • Passion for delivering exceptional client experiences while developing engaged, high-performing teams.

 

What We Offer: 

Benefits: All U.S. GLGers also have access to benefits such as:

  • Comprehensive medical, dental and vision coverage effective on your first day of employment
  • Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
  • 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
  • Tuition reimbursement program for eligible courses including language skills courses
  • Paid parental leave, adoption and surrogacy reimbursement
  • Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
  • Other work perks and benefits available based on final job location

Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is:
$135,000—$150,000 USD

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Apply Now

Job Title: Vice President, Service – Global Financial Services (Healthcare)

Location: New York

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EEO Policy Statement

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Speaker Biographies

Hilary Malone PhD, has over 25 years of experience in global drug development, regulatory &government affairs, manufacturing and commercialization within the biopharma industry. Hilary hassignificant board level and executive committee experience including large scale organizationalrestructuring/transformation/integration, major M&A, biotech start-up, capital raising, investorrelations and pre-IPO.​

Hilary is currently CEO of Stylus Medicine, a private genetic medicine biotech company. Previously sheserved as CEO of a Series-A neuroscience company. Prior to these roles, Hilary served as COO & EVP atValo Health Inc., Chief Regulatory Officer & SVP at Sanofi Inc., and Chief Regulatory Officer & SVP atPfizer and Wyeth. Previous experience also includes senior regulatory and drug development roles atReata Pharmaceuticals Inc., AstraZeneca plc and GlaxoSmithKline plc.​

Hilary also serves on the Board of Directors of Hansa Biopharma and Adthera Bio. Hilary holds a PhD inMolecular Neuropharmacology and a BSc in Physiology.

Dr. Thomas Lönngren is Director at his own company PharmaExec Consulting AB. He is the Chairman of the Board of directors at Egetis Therapeutics AB, Sweden. Dr Lönngren also serves as board member at Compass Pathways PLC, London UK and NDA Group, Sweden. He acts as advisor to the following companies and organizations: NDA group, Sweden, Sweden, Artis Venture, San Francisco, US, Fujimoto Japan, Skin2Neuron Pty Ltd, Sydney, Australia, US, Special advisor to the Centre for Innovation in Regulatory Science (CIRS), London UK. From 2001 until2011, Mr.Lönngren served as the Executive Director of the European Medical Agency. He was previously Deputy General Director of the Swedish Medical Product Agency until 2000. He has a degree in pharmacy and MSc in Social and Regulatory Pharmacy from Uppsala University. He is also an Honorary Member of the Royal Pharmaceutical Society of Great Britain, Honorary Fellow of the Royal College of Physicians in Great Britain, Honorary Doctorate from the University of Uppsala, Honorary Doctorate from University of Bath, UK.

Speaker Biographies

Marie-Anne Aymerich

Marie-Anne has built a portfolio of senior advisory and non-executive roles, following a successful international career in the FMCG and Luxury sectors. She is a non-executive director of Haleon, a FTSE100 company listed in 2022 after the demerger from GSK. She is also chairwoman of Haleon Environment and Societal Sustainability committee. She is the executive director of the Pierre Fabre Group where she also sits on the Strategic Committee, and she is a Board Member of The Academy of St. Martin-in-the-Fields, one of the world’s most prestigious chamber orchestras. She is also an angel investor and focuses her time and investments on start-ups with the strongest purpose and impact.

Marie-Anne is also a regular lecturer at HEC Paris on purposeful leadership, and she has created a serious game called “Planet Purpose” to upskill people on sustainability and purpose. Throughout her 35year executive career she delivered a strong track-record of business performance and growth in brands and portfolio in both developed and emerging economies.

As a senior leader with Unilever, she led a number of different personal care categories across France, Spain and the USA – including managing the Dove brand worldwide and culminating in leading Unilever’s global Oral Care division. She also worked for LVMH as Brand General Manager of Dior Perfumes and Cosmetics worldwide. Marie-Anne was also Vice-President of Imagine for Margo – Children with Cancer for ten years, a charity she helped found in 2011 with the goal of eradicating children’s cancer. The charity is the #1 charity focused on child cancer in France and has fundraised more than €14m since its creation. Marie-Anne is a graduate from HEC Paris. She is married and has two children aged 29 and 26.

Patrick Jephson

Patrick Jephson is a consultant, journalist, broadcaster and New York Times bestselling author, based in Washington D.C. He is a published authority on corporate and personal branding and crisis communications, addressing conferences worldwide as well as events at the U.S. State Department, the American University and the Annenberg School for Communication and Journalism.

With more than twenty-five years’ experience in the government, luxury and family office sectors, Patrick’s portfolio has included globally admired brands as well as national agencies and NGOs. He has also worked on reputation and legacy briefs with European, Middle Eastern and Asian families, including royalty. He now writes, presents, and advises on factual and drama TV programs, appearing on every major American and many international networks. He was recently an expert consultant to the award-winning Netflix series The Crown and provided live commentary on the Coronation of King Charles.

Patrick owes much of his practical communications and protocol experience to Princess Diana, who chose him to be her equerry and only private secretary/chief of staff. He served the Princess for eight years, responsible for all aspects of her public life, global humanitarian initiatives, and private organization. Having worked for an internationally high-profile woman (and as the father of two professionally successful daughters) he feels a special affinity for cross-cultural, gender and perception issues.

Patrick was born and raised in Ireland and holds a master’s degree in political science from Cambridge University. As an officer in the British Royal Navy, he served all over the world before being selected for royal duty. He is a citizen of the U.K., U.S.A., Ireland, and Canada.