Job Title: Associate, Sales Operations
Reports To: Senior Manager, Sales Operations
Business Unit: Finance, Accounting
Work Location: Gurugram with a minimum of 3 days per week work from office
Shift Timing: 1 PM IST to 10 PM IST
Position Summary
GLG is seeking a dynamic and self-motivated Associate to join our Sales Operations team. This role is ideal for someone who is detail-oriented, customer-service focused, and thrives in a fast-paced environment. You will play a critical part in supporting the operational aspects of our contracting process as the company transitions from one BRRP system to another.
As a Sales Operations Associate, you will partner closely with the Business Development team and collaborate across multiple departments worldwide. Your work will directly impact the success of our sales operations, helping to streamline processes, reduce errors, and deliver exceptional service to internal stakeholders and clients.
Position Responsibilities include (but are not limited to):
- Review and validate contract setups in Salesforce to ensure smooth system transitions.
- Support Salesforce account management, including activating new accounts and updating opportunity statuses.
- Respond to inbound requests from account managers and business development professionals regarding contracts, renewals, and invoicing.
- Set up contracts in Salesforce once completed and signed.
- Maintain accurate Salesforce records to support Accounting’s review of strategic projects (e.g., delivery evidence, internal approvals).
- Partner with the Billing Analyst to ensure purchase orders are received from clients requiring them.
- Assist with managing GLG Library access for client users.
Position Requirement:
- 1-2 years of relevant experience.
- Graduation in commerce or accounting.
- Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands-on and requires someone who will “roll up their sleeves”.
- Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company’s operations.
- Experience with Salesforce and Microsoft Excel a plus.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
