Associate, Client Solutions

Gurugram Client Solutions Associate

Job Summary 

GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking an Associate to support GLG’s business in Americas/EMEA, in Gurugram office.  Associates are the engine behind GLG’s Insight Network, the world’s largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role driving business forward through close coordination with 
client-facing team members to fulfil our client’s project requests. Associates help drive GLG’s business forward and add value through close coordination with client-facing team members to fulfil our clients’ needs. 

As an Associate, you will need to quickly understand project requests in collaboration with client-facing teams, identify 
and recruit new Network Members (experts) and ensure end-to-end delivery of calls on your team including scheduling, to 
provide a seamless client experience.  After achieving specific quantitative and qualitative goals, and depending on the business need, Associates typically 
progress to Senior Associate roles. Senior Associate roles are client-facing, where expectations include end-to-end project delivery and client relationship-building. 

Key Associate Responsibilities Include (but are not limited to):
• Supporting team members on various aspects of client projects and Network Member engagement.
• Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by 
phone, email, and other methods.
• Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the 
best experts for client projects.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including 
scheduling all calls with your new recruits. 
• Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fit-on client 
projects.
• Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to 
drive successful client outcomes. 
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

As an Associate, You Will Learn To
• Excel in a phone based and highly challenging environment that demands attention to detail and prioritization of 
various workflows and execution on multiple projects at the same time.
• Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening and 
pitching skills. 
• Develop strong, transferable business skills, including communication, time management, negotiating, problem 
solving, project management, research and the ability to achieve monthly/quarterly targets.
• Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader 
commercial success.
• Mentor future GLG Associates as you become tenured and proficient in your role.

Ideal Candidates Have
• Bachelor’s Degree
• Excellent communication skills and fluency in written English 
• Confident and strong communication (oral and written), interpersonal & problem-solving skills and motivation to 
work on the phone daily with Network Members and potential recruits.
• Eagerness to learn about new topics, industries, and companies.
• Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent 
experience for experts and clients. 
• Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that priorities 
shift quickly at GLG. 
• High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
• Strong problem-solving skills. 
• Flexibility to work in shifts