The Future of India’s Banking Sector

Increasing privatization and digitization are the two themes that will drive India’s banking sector over the next several years. In its current annual budget, the government specifically mentioned privatizing two public sector banks and set aside 20,000 crore (1 crore = 10 million rupees), or approximately $2.6 billion, for their capitalization. Determining which two banks […]

What You Need to Know About the Red-Hot SPAC Market

The year 2020 was the year of the SPAC (special purpose acquisition company), also known as a blank check company. These public companies exist strictly as vehicles to raise money to take other businesses public through a merger or acquisition. For example, Richard Branson’s Virgin Galactic turned to a SPAC to go public in 2019. […]

Survey: The New Normal for Management Consultants

The COVID-19 pandemic threw the entire world into chaos, forcing some businesses to make deep cuts to staffing and other expenses. Suffice it to say, outside contractors felt the pain as well, including management consultants. These companies and their employees were also impacted by stay-at-home orders and the subsequent shift to remote working, the closing […]

COVID-19’s Impact on Personal Auto and Workers’ Comp

The property and casualty (P&C) insurance industry entered the COVID-19 pandemic from a position of strength, and it remains strong and resilient. However, the rapid economic slowdown will temper P&C growth, especially in industries that are more sensitive to the national economy. The Adaptable Insurer Insurers have adapted remarkably well to the pandemic. They rapidly […]

2020 Has Been Hijacked by COVID-19:  How Are Banking and Payments Changing as a Result?

With shelter-in-place and social distancing mandates presiding in most parts of the country, we’ve seen devastating decreases in consumer spending at most businesses (with the understandable exceptions of groceries and liquor stores) and dramatic shifts in consumer behaviors and preferences, away from in-person purchases and toward order ahead, delivery, and cashless payments. Businesses are finding […]

Hedge Funds and AI: A Quick Look

Hedge Funds and AI: A Quick Look This post is the third in a series about the impact of artificial intelligence in various industries. For each, we asked a GLG Network Member to share insight from their unique perspective. Here, Jean Lehmann, CEO of Cyber Capital HQ, writes about how AI is impacting hedge funds. […]

The Battle for eCommerce Payments

Every year, the world’s most important payments, commerce and financial services leaders gather at Money20/20, the annual conference that explores the disruptive ways in which consumers and businesses manage, spend, and borrow money. Alongside this year’s conference, GLG put on a special series of sessions for our clients. Here are some takeaways from one of […]

AI Impacts the Contact Center

This post is the second in a series about the impact of Artificial Intelligence on various industries. For each, we asked a GLG Network Member to share insight from their unique perspective. Here, Scott Sachs, President SJS Solutions, LLC, writes about the how AI is changing the way the contact center operates. Today’s call centers […]

Designing Payments for Real People

“47% of Americans have less than $400 available in case of emergency,” says Erik Moga, Program Director at IDEO, a global design and innovation company. How can fintech platforms design payment and financial technology to help consumers meet the basic needs of daily life? Moga argues that by designing simpler, more streamlined payment solutions—like secured […]

Will Credit Cards Survive?

What competitive forces are shaping the credit card industry today? What do the rise of Facebook, Google, and Amazon mean for the legacy providers? Darryl Brown, Former President, Americas, at American Express, lays out what steps established providers need to take to stay competitive. Step one: be everywhere your customers want you to be—online, offline, […]

Innovations from China and India

To find the most cutting-edge payment innovations, look to China and India, says Deborah Baxley, partner at PayGility Advisors. Just in the last decade, China has leapfrogged from an all-cash economy to being “nearly cashless” in urban areas, where Chinese consumers have widely adopted mobile apps like WeChat and Alipay. India has seen an equally […]

The Disappearance of Payments

Payments are disappearing, argues David True, Partner at PayGility Advisors. They have become so technologically easy to process, by so many parties, that the real competition now is in the add-on services that many payments companies provide, like accounting software or analytics. True explains the history of how payments became commoditized and offers predictions for […]