{"id":121116,"date":"2026-09-16T17:51:40","date_gmt":"2026-09-16T21:51:40","guid":{"rendered":"https:\/\/glginsights.com\/?post_type=jobs&#038;p=121116"},"modified":"2026-09-20T07:01:53","modified_gmt":"2026-09-20T11:01:53","slug":"7997127003","status":"publish","type":"jobs","link":"https:\/\/glginsights.com\/zh-hans\/job\/7997127003\/","title":{"rendered":"Manager, Sales Operations"},"content":{"rendered":"<p><strong><span data-contrast=\"none\">Role:&nbsp;<\/span><\/strong><span data-contrast=\"none\">Manager, Sales Operations<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><strong><span data-contrast=\"none\">Reports To:&nbsp;<\/span><\/strong><span data-contrast=\"none\">Senior Manager, Sales Operations<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><strong><span data-contrast=\"none\">Business Unit:&nbsp;<\/span><\/strong><span data-contrast=\"none\">Finance, Accounting<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><strong><span data-contrast=\"none\">Work Location:<\/span><\/strong><span data-contrast=\"none\">&nbsp;Gurugram with a minimum of 3 days per&nbsp;week&nbsp;work from office<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><strong><span data-contrast=\"none\">Shift Timing:<\/span><\/strong><span data-contrast=\"none\">&nbsp;3:30 PM IST to 12:30 AM IST<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong><span data-contrast=\"auto\">Job Summary:<\/span><\/strong><\/span><\/p>\n<p><span data-contrast=\"auto\">The Manager, Sales&nbsp;Operations&nbsp;will lead the&nbsp;Sales&nbsp;Operations team in Gurugram and will support global sales operations functions. This role involves overseeing the end-to-end sales operations workflow, ensuring accuracy and compliance with internal policies, and managing team members. The ideal candidate is an enthusiastic leader and self-starter with a strong background in sales operations, CRM systems, and contract management. This role requires excellent leadership skills, a focus on continuous improvement, and the ability to work cross-functionally with Business Development, Finance, and other global teams. The Manager, Sales Operations is responsible for building a high-performing team that embodies the philosophies of our Company culture.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><span data-contrast=\"auto\">Key Responsibilities includes but not limited to:<\/p>\n<p><\/span><\/span><\/strong><strong><span data-contrast=\"auto\">General<\/span><\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Oversee the day-to-day sales operations process, including&nbsp;Quote configuration, subscription&nbsp;setup, account and opportunity management, and invoicing support within Salesforce.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Directly manage and develop the Sales Operations Associates, setting clear performance objectives, conducting regular reviews, and providing ongoing coaching.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Ensure timely and accurate processing of Quote configurations, contracts and opportunity updates in Salesforce.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Serve as the primary escalation point for inbound requests from account managers and business development professionals regarding contracts, renewals, and&nbsp;invoicing.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Maintain accurate Salesforce records to support Accounting&#8217;s review of strategic projects, including delivery evidence and internal approvals.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Collaborate with cross-functional teams including Revenue, Accounts Receivable, Legal, and Business Development to resolve operational issues and deliver exceptional service to internal stakeholders.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><strong><span data-contrast=\"auto\"> Controls &amp; Compliance<\/span><\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Support compliance with key internal controls related to the sales operations process and owned systems.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Continuously evaluate internal controls&nbsp;in light of&nbsp;changing systems and processes, and work with leadership to identify and implement necessary control changes.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Ensure team adherence to GLG&#8217;s compliance framework and ethical standards in all client and internal interactions.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><strong><span data-contrast=\"auto\"> Process Improvement<\/span><\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Identify and drive improvement opportunities across the sales&nbsp;operations&nbsp;workflow, with a focus on simplification, standardization, and optimization \u2014 especially reducing manual, Excel-based activities.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Lead and support change management initiatives in collaboration with&nbsp;CRM&nbsp;and other key stakeholders related to system transitions.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Champion the adoption of best practices in Salesforce usage and data hygiene across the team.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Assist in the implementation of ongoing process improvement initiatives and represent Sales Operations in cross-functional projects.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><strong><span data-contrast=\"auto\"> Reporting &amp; Analytics<\/span><\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Prepare and deliver regular operational reports&nbsp;and dashboards in Sales Force&nbsp;to track and manage&nbsp;day to day&nbsp;performance of&nbsp;the sales&nbsp;operations team.&nbsp;<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Support data integrity reviews and provide operational insights that inform business decisions.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><strong><span data-contrast=\"auto\"> Other<\/span><\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Collaborate with inter- and intra-departmental teams where required and appropriate.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Strengthen and maintain relationships with both internal and external stakeholders, including Business Development and Finance partners.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Prepare reports and analyses and participate in other projects as needed.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong><span data-contrast=\"auto\">Position Requirements:<\/span><\/strong><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Bachelor&#8217;s degree in Business, Commerce, Finance, or a related field; 6+ years of relevant experience, with at least 2 years in a people management or team lead capacity.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Demonstrated ability to manage and develop a team in a fast-paced, high-volume environment.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Strong experience with Salesforce CRM, including contract management, account management, and opportunity tracking; Salesforce Administrator certification is a plus.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Experience working in a global organization or global capability center preferred.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Must be highly organized and detail-oriented with the ability to manage multiple priorities simultaneously.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Customer-service oriented with excellent communication skills and the ability to build effective cross-functional working relationships.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Proficiency in Microsoft Excel and the broader Microsoft Office suite.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Knowledge of billing and invoicing workflows, and experience partnering with Finance or Accounting teams, is strongly preferred.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Attention to detail and strong problem-solving ability.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Ability to work under pressure and within tight deadlines.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:60,&quot;335559740&quot;:240}\">&nbsp;<br \/><\/span><\/li>\n<\/ul>\n<div class=\"content-conclusion\">\n<p><strong>About GLG \/ Gerson Lehrman Group<\/strong><\/p>\n<\/p>\n<p>GLG is the world\u2019s leading platform for trusted human expertise. We connect global decision-makers\u2014from hedge fund managers and private equity partners to strategy leaders at Fortune 500s\u2014with the specific, authoritative voices required to answer their most critical questions.<\/p>\n<p>At GLG, you are an extension of our clients&#8217; core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry\u2019s most trusted research environment, you\u2019ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.<\/p>\n<p>We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.<\/p>\n<p>Gerson Lehrman Group, Inc. (\u201cGLG\u201d) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.<\/p>\n<\/div>\n","protected":false},"template":"","meta":{"team":[]},"department":[1869],"offices":[1870],"team":[],"class_list":["post-121116","jobs","type-jobs","status-publish","hentry","department-finance","offices-gurugram"],"_links":{"self":[{"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/jobs\/121116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/jobs"}],"about":[{"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/types\/jobs"}],"wp:attachment":[{"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=121116"}],"wp:term":[{"taxonomy":"department","embeddable":true,"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/department?post=121116"},{"taxonomy":"offices","embeddable":true,"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/offices?post=121116"},{"taxonomy":"team","embeddable":true,"href":"https:\/\/glginsights.com\/zh-hans\/wp-json\/wp\/v2\/team?post=121116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}