GLG Network Survey: Property Management Software Users

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SURVEY DETAILS
TARGET POPULATION

For this Network Survey, GLG surveyed 105 private landlords using property management software across the US and Europe (UK, France, Germany, Italy, Spain).

What will you learn from this survey?

  • Respondents provided their overview of the software which they use for renting/leasing their residential properties.
  • Furthermore, the survey also looked into the key functions of the software as well as its usability and interface.
  • Lastly, respondents commented on the integration of different software with rental platforms.

Examples of findings:

  • Seven-in-ten landlords declare features are the top criteria when selecting software followed by price (56%).
  • Seven-in-ten states the management of leases and renewals is the primary reason for investing in software.
  • Over half respondents would like to see virtual property tours and automated rent adjustments in property management software.

Deliverables

The GLG Surveys team drafted the questionnaire with the support of GLG Network Member, Michael Egelston, former Chief Revenue Officer at CINC Systems.

  • 1 x Individual responses (“raw data”) in Excel.
  • 1 x PPT report with aggregated data.
  • Executive summary with key takeaways and highlights from the raw data.

Sample Questions

  • Which features do you use most frequently in your property management software?
  • Which features do you use most frequently in your property management software?
  • What are the most important criteria when selecting this software?
  • What are the primary requests that you receive from residents regarding their use of the system?
  • Does your property management software integrate with short-term rental platforms like Airbnb, VRBO, etc.?
  • What are the biggest challenges you face in managing your properties?
  • What improvements or additional features would you like to see in property management software?
  • How satisfied are you with the following aspects of your property management software?

Access

This survey is available to subscribers of the Technology, Media and Telecom (TMT) and Real Estate (RE) sectors (Limited subscriptions and above). This offer includes the raw data file and a high-level presentation through PowerPoint. Please contact your GLG representative for details on your firm’s access.

DISCLAIMER

Please be advised that GLG Network Surveys operate differently than traditional GLG consultations, surveys, teleconferences, etc. and it is advisable that you consult with your firm’s legal and/or compliance department to review your use of the product and the payment for such work under your current subscription. 

By downloading this document and/or participating in the Network Survey, you understand and agree that the information and material provided by GLG, including survey results and survey proposal information, is provided for your own insight and informational purposes only. You further acknowledge and agree that this is a Network Survey for multiple GLG clients, and the results will be provided to all GLG clients that agree to participate in the Network Survey and GLG clients that agree to purchase the Survey results in the future. All survey results do not constitute investment advice or a recommendation. In using this Survey, you agree to hold Gerson Lehrman Group and the Survey respondents harmless and free of all liability as a result of your use of this Network Survey, other than liability resulting from the gross negligence or wilful misconduct of the protected party. You otherwise agree to be bound by Gerson Lehrman Group’s Usage Policies in your interactions with Gerson Lehrman Group and your receipt of services. These Survey results are for are for client’s own use and client shall not redistribute, disseminate, publish, or display the same, in whole or in part, to any third parties or publicly without the prior written permission of Gerson Lehrman Group, except explicitly set forth in your agreement with GLG. This survey will be double-blinded to both client and respondent. GLG reserves the right to restrict the number of clients that can pre-commit access. These Network Surveys are priced outside of standard GLG subscriptions but at a substantially reduced price to commissioning a fully proprietary GLG Network Survey. Upon finding these terms acceptable, please send an affirmative confirmation via email, which GLG will file in its records. Once confirmed, please note that the Client’s agreement to purchase the Network Survey is a legally binding and irrevocable commitment. If the survey is not included within your subscription, GLG will invoice Client for the fees due for the Network Survey. Please note that some respondents may not be Network Members, and the Terms and Conditions of Network Membership would not apply to such respondents and detailed records for them will not be available aside from the information that GLG capture in the Network Survey.