GLG Network Survey Tracker: European Care Homes IV

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SURVEY DETAILS
TARGET POPULATION

For this Network Survey, GLG surveyed 50 senior executives working within the care home industry in Europe (UK, France, Italy, Spain, and Germany). This is the fourth iteration in this tracker series.

What will you learn from this survey?

  • Respondents commented on current performance changes and future outlook of the care home industry within Europe.
  • The survey explored changes in wages and costs due to inflation in the industry, as well as the impact of regulations on the industry.
  • Lastly, respondents discussed their views on staffing, including the proportion of overseas staff, and overall satisfaction.

Examples of findings:

  • Nearly half (46%) of respondents stated that less than 5% of the industry staff is recruited from abroad.
  • 56% of experts mentioned that the average fee rise in industry for 2024 is between 1% to 3%, this proportion has increased drastically since February 2024.
  • 40% of experts stated they run entertainment/excursion programmes once a week, while a similar proportion (38%) runs them twice a week.

Deliverables

The GLG Surveys team drafted the questionnaire with the support of GLG Network Member, Olivier Derycke, former CEO France at Korian.

  • 1 x Individual responses (“raw data”) in Excel.
  • 1 x PPT report with aggregated data.
  • Executive summary with key takeaways and highlights from the raw data.

Sample Questions

  • On average, what is the staff turnover for carers in your industry?
  • In the last 12 months, has the salary of all the staff members in your industry increased due to inflation?
  • Industry-wide, how many staff hours on average are incurred per resident day (PPD)?
  • When is the full refurbishment of the homes expected to take place?
  • What is your daily fee paid per resident?
  • What are your wage assumptions for the care industry over the next three years?
  • Approximately, what are the operating costs (disposals, prime costs) inflation rates within the last 24 months?

Access

This survey is available to subscribers of the Consumer Goods & Services (CGS) sector (Limited subscriptions and above). This offer includes the raw data file and a high-level presentation through PowerPoint. Please contact your GLG representative for details on your firm’s access.

DISCLAIMER

Please be advised that GLG Network Surveys operate differently than traditional GLG consultations, surveys, teleconferences, etc. and it is advisable that you consult with your firm’s legal and/or compliance department to review your use of the product and the payment for such work under your current subscription. 

By downloading this document and/or participating in the Network Survey, you understand and agree that the information and material provided by GLG, including survey results and survey proposal information, is provided for your own insight and informational purposes only. You further acknowledge and agree that this is a Network Survey for multiple GLG clients, and the results will be provided to all GLG clients that agree to participate in the Network Survey and GLG clients that agree to purchase the Survey results in the future. All survey results do not constitute investment advice or a recommendation. In using this Survey, you agree to hold Gerson Lehrman Group and the Survey respondents harmless and free of all liability as a result of your use of this Network Survey, other than liability resulting from the gross negligence or wilful misconduct of the protected party. You otherwise agree to be bound by Gerson Lehrman Group’s Usage Policies in your interactions with Gerson Lehrman Group and your receipt of services. These Survey results are for are for client’s own use and client shall not redistribute, disseminate, publish, or display the same, in whole or in part, to any third parties or publicly without the prior written permission of Gerson Lehrman Group, except explicitly set forth in your agreement with GLG. This survey will be double-blinded to both client and respondent. GLG reserves the right to restrict the number of clients that can pre-commit access. These Network Surveys are priced outside of standard GLG subscriptions but at a substantially reduced price to commissioning a fully proprietary GLG Network Survey. Upon finding these terms acceptable, please send an affirmative confirmation via email, which GLG will file in its records. Once confirmed, please note that the Client’s agreement to purchase the Network Survey is a legally binding and irrevocable commitment. If the survey is not included within your subscription, GLG will invoice Client for the fees due for the Network Survey. Please note that some respondents may not be Network Members, and the Terms and Conditions of Network Membership would not apply to such respondents and detailed records for them will not be available aside from the information that GLG capture in the Network Survey.