GLG Network Survey: Grocery Chains

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GLG interviewed 60 senior executives and procurement professionals working at supermarket/grocery chains in the US, France and UK who commented on the latest market trends and demand projections for 2022.

What will you learn from this survey?

  • Respondents commented on the latest market trends and COVID-19 impact on the industry.
  • The survey also gathered the experts’ views on the supply chain disruption within the grocery space.
  • Lastly, respondents provided their projections for the Christmas period and demand outlook for 2022.

Examples of findings:

  • Overall, only 23% of the experts mentioned they are currently receiving their deliveries from suppliers on time.
  • In the US, 90% of the respondents stated they are expecting consumers to order more online in 2022, compared to 45% in the UK and 25% in France.
  • 85% of the respondents are expecting buying prices to increase in 2022 and 37% of these mentioned their selling prices will go up by 1%-10% in 2022.


The GLG Surveys team drafted the questionnaire with the support of GLG Network Member, Graham Wilkie, Former Supply Chain Director at Steinhoff, Carrefour, and Dixons.

  • 1 x Individual responses (“raw data”) in Excel.
  • 1 x PPT report with aggregated data.
  • Executive summary with key takeaways and highlights from the raw data.


  • What level do you expect seasonal stock availability to be in the coming weeks until the end of the 2021?
  • In your view, how likely is the industry to have labour issues in 2022?
  • From your experience, are deliveries from suppliers and warehouses on time?
  • What selling price pressure do you anticipate for 2022?
  • How are on-shelf availability levels impacting in-store online fulfilment?
  • What has been the impact of COVID-19 on Click & Collect services?
  • How much of a threat do online grocery stores pose to businesses in your sector?
  • Please rank the following categories in terms of current availability issues.
  • In your view, how has the supply chain for packaging been affected in the last 12 months?
  • How has Brexit impacted the supply chain to/from EU?


This survey is available to subscribers of the Consumer Goods and Services sector (Limited subscriptions and above). This offer includes the raw data file and a high-level presentation through PowerPoint. Please contact your GLG representative for details on your firm’s access.

Request other available and upcoming Network Surveys within the sector:

  • Cinema Goers – New!
    • 2000 cinema goers based in the US, UK, Spain, Italy, France and Germany commented on their spent on cinemas in the last 2 years and projection for the next year. These respondents also commented on their preference between online streaming services and cinemas and what might influence their choice in the future.
    • Questionnaire was drafted by Mel Alcock, Chairman of the British Board of Film Classification.
  • GLG Tracker: UK Pubs IV – New!
    • 25 restaurant owners and 50 pub owners/tenants discussed the impact of COVID-19 on their business and the ongoing road to recovery. The survey investigated the upcoming Christmas season as well as the impact of ongoing government subsidies.
    • Questionnaire was drafted by Paul Pavli, former Managing Director at Punch Taverns.
  • Supply Chain Disruption – New!
    • 35 senior executives within the UK retail space discussed the ongoing supply chain disruption for retailers, evaluating the Christmas season and beyond 2021. Respondents evaluated the ongoing risk factors to the supply chain including Brexit and the COVID-19 pandemic.
    • Questionnaire was drafted by Graham Wilkie, Managing Partner of Geodia.
  • GLG Tracker: Luxury Product Retailers III – New!
    • Third survey to follow the second wave conducted in April 2021 and first wave conducted in October 2020. 70 luxury brand retailers / distributors provided insights into the current trends in this market.
    • The survey was drafted by Helen David, former Chief Growth Officer at Ralph & Russo Ltd.
  • GLG Tracker: K12 II 
    • Second survey to follow the first one conducted in May 2021. 60 senior leadership heads at private K-12 education schools discussed the current market demand for K12 private education. The survey looked at schools in both developed and emerging markets such as Europe, South America and Asia.
    • Questionnaire was drafted by Jonathan Wynne, former Head of M&A at Nord Anglia Education, Inc.



Please be advised that GLG Network Surveys operate differently than traditional GLG consultations, surveys, teleconferences, etc. and it is advisable that you consult with your firm’s legal and/or compliance department to review your use of the product and the payment for such work under your current subscription.

By downloading this document and/or participating in the Network Survey, you understand and agree that the information and material provided by GLG, including survey results and survey proposal information, is provided for your own insight and informational purposes only. You further acknowledge and agree that this is a Network Survey for multiple GLG clients, and the results will be provided to all GLG clients that agree to participate in the Network Survey and GLG clients that agree to purchase the Survey results in the future. All survey results do not constitute investment advice or a recommendation. In using this Survey, you agree to hold Gerson Lehrman Group and the Survey respondents harmless and free of all liability as a result of your use of this Network Survey, other than liability resulting from the gross negligence or wilful misconduct of the protected party. You otherwise agree to be bound by Gerson Lehrman Group’s Usage Policies in your interactions with Gerson Lehrman Group and your receipt of services. These Survey results are for are for client’s own use and client shall not redistribute, disseminate, publish, or display the same, in whole or in part, to any third parties or publicly without the prior written permission of Gerson Lehrman Group, except explicitly set forth in your agreement with GLG. This survey will be double-blinded to both client and respondent. GLG reserves the right to restrict the number of clients that can pre-commit access. These Network Surveys are priced outside of standard GLG subscriptions but at a substantially reduced price to commissioning a fully proprietary GLG Network Survey. Upon finding these terms acceptable, please send an affirmative confirmation via email, which GLG will file in its records. Once confirmed, please note that the Client’s agreement to purchase the Network Survey is a legally binding and irrevocable commitment. If the survey is not included within your subscription, GLG will invoice Client for the fees due for the Network Survey. Please note that some respondents may not be Network Members, and the Terms and Conditions of Network Membership would not apply to such respondents and detailed records for them will not be available aside from the information that GLG captures in the Network Survey.

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