{"id":121016,"date":"2026-09-04T15:42:45","date_gmt":"2026-09-04T19:42:45","guid":{"rendered":"https:\/\/glginsights.com\/?post_type=jobs&p=121016"},"modified":"2026-09-11T16:01:20","modified_gmt":"2026-09-11T20:01:20","slug":"7981808003","status":"publish","type":"jobs","link":"https:\/\/glginsights.com\/ko\/job\/7981808003\/","title":{"rendered":"Senior Manager, Expert Content Business Operations"},"content":{"rendered":"


<\/strong><\/p>\n

GLG is seeking a Senior Manager, Expert Content Business Operations to lead the business operations function supporting GLG\u2019s Expert Content Library.<\/p>\n

Expert Content is a high-priority growth area for GLG as clients increasingly consume expert insights through content libraries, AI tools, data feeds, third-party platforms, and workflow integrations. This role will help ensure the business has the operating structure, performance visibility, partner coordination, and execution discipline needed to support continued growth.<\/p>\n

The Senior Manager will serve as a key operating partner to the Global Head of Content and manage a team supporting Library operations across regions.<\/p>\n

Key Responsibilities<\/p>\n

Business Operations & Team Leadership<\/p>\n

\u00b7 Translate business priorities into operating plans, leadership updates, and execution tracking, creating clear structure across workstreams, decisions, and owners.<\/p>\n

\u00b7 Manage and develop team members supporting Library operations, reporting, execution, and cross-regional coverage.<\/p>\n

\u00b7 Coordinate across Content, Product, Engineering, Data, Commercial, and external partners to keep key initiatives moving.<\/p>\n

\u00b7 Represent the Global Head of Content in select meetings, capturing decisions, risks, and next steps.<\/p>\n

\u00b7 Strengthen operating processes, documentation, and backup coverage so the business runs consistently across regions.<\/p>\n

Reporting & Business Insights<\/p>\n

\u00b7 Own recurring performance reporting across production, readership, client engagement, and platform performance.<\/p>\n

\u00b7 Build business reviews that highlight performance trends, risks, and actions needed.<\/p>\n

\u00b7 Track discoverability and adoption across GLG platforms, third-party distribution, and AI-enabled channels.<\/p>\n

\u00b7 Partner with Data, BI, Product, and Commercial teams to improve visibility into how clients use Expert Content.<\/p>\n

\u00b7 Turn data and stakeholder input into clear recommendations for product focus, partner priorities, readership growth, and operational improvement.<\/p>\n

Distribution & Partner Coordination<\/p>\n

\u00b7 Serve as the Content point of contact for third-party platform and distribution partners on Library-related matters.<\/p>\n

\u00b7 Support execution across distribution channels, including feeds, APIs, entitlements, delivery, and AI-enabled access.<\/p>\n

\u00b7 Work with Product, Engineering, and Data on partner requests, product gaps, and technical dependencies.<\/p>\n

Client, GTM & AI-Enabled Research Support<\/p>\n

\u00b7 Support select client-facing demos, showing how clients can use AI and LLM tools to access, synthesize, and apply Library insights.<\/p>\n

\u00b7 Explain practical use cases for Expert Content, including themes, signals, validation points, expert disagreement, and differentiated perspectives.<\/p>\n

\u00b7 Maintain and review demo examples, technical collateral, and GTM materials for accuracy, usability, and alignment with the Expert Content offering.<\/p>\n

\u00b7 Capture feedback from client-facing teams, client discussions, and partner conversations to inform product and content priorities.<\/p>\n

Qualifications<\/p>\n

Required<\/p>\n

\u00b7 7+ years of experience in business operations, product operations, program management, or content\/platform operations.<\/p>\n

\u00b7 Background in financial services, financial information, or research and data products, with an understanding of how institutional clients consume and apply research.<\/p>\n

\u00b7 Strong analytical skills, including experience building reporting processes, tracking business performance, and translating data into decisions.<\/p>\n

\u00b7 Experience managing and developing team members, ideally across regions or time zones.<\/p>\n

\u00b7 Strong operating judgment managing cross-functional work with Product, Engineering, Data, Commercial, and senior stakeholders.<\/p>\n

\u00b7 Practical fluency with AI and LLM tools, with the ability to apply them to real client or internal workflows.<\/p>\n

\u00b7 Ability to support client-facing demos and explain how content, data, research, or workflow products can be used in practical settings.<\/p>\n

\u00b7 Strong written and verbal communication skills across technical, commercial, leadership, partner, and client audiences.<\/p>\n

Preferred<\/p>\n

\u00b7 Experience with expert networks, expert research platforms, or other primary-research businesses.<\/p>\n

\u00b7 Experience with content distribution, API\/data feed concepts, entitlements, or third-party platform partnerships.<\/p>\n

\u00b7 Familiarity with BI\/reporting tools such as Looker or equivalent.<\/p>\n

\u00b7 Track record of improving operational processes, reporting infrastructure, platform and AI-assisted workflows.<\/p>\n

<\/strong><\/p>\n

 <\/p>\n

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What We Offer: <\/strong><\/p>\n

Benefits: <\/strong>All U.S. GLGers also have access to benefits such as:<\/strong><\/p>\n

    \n
  • Comprehensive medical, dental and vision coverage effective on your first day of employment<\/li>\n
  • Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays<\/li>\n
  • 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)<\/li>\n
  • Tuition reimbursement program for eligible courses including language skills courses<\/li>\n
  • Paid parental leave, adoption and surrogacy reimbursement<\/li>\n
  • Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways<\/li>\n
  • Other work perks and benefits available based on final job location<\/li>\n<\/ul>\n

    Compensation: <\/strong>GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.<\/p>\n<\/div>\n

    The anticipated hiring base salary range for this role is:<\/div>\n
    $98,000<\/span>—<\/span>$150,000 USD<\/span><\/div>\n<\/div>\n<\/div>\n
    \n

    About GLG \/ Gerson Lehrman Group<\/strong><\/p>\n<\/p>\n

    GLG is the world\u2019s leading platform for trusted human expertise. We connect global decision-makers\u2014from hedge fund managers and private equity partners to strategy leaders at Fortune 500s\u2014with the specific, authoritative voices required to answer their most critical questions.<\/p>\n

    At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry\u2019s most trusted research environment, you\u2019ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.<\/p>\n

    We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.<\/p>\n

    Gerson Lehrman Group, Inc. (\u201cGLG\u201d) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.<\/p>\n<\/div>\n","protected":false},"template":"","meta":{"team":{"Corporate Functions":true}},"department":[2054],"offices":[1867],"team":[1890],"class_list":["post-121016","jobs","type-jobs","status-publish","hentry","department-content","offices-new-york","team-corporate-functions"],"_links":{"self":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/jobs\/121016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/jobs"}],"about":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/types\/jobs"}],"wp:attachment":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/media?parent=121016"}],"wp:term":[{"taxonomy":"department","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/department?post=121016"},{"taxonomy":"offices","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/offices?post=121016"},{"taxonomy":"team","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/team?post=121016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}