{"id":33799,"date":"2024-10-14T11:49:08","date_gmt":"2024-10-14T15:49:08","guid":{"rendered":"https:\/\/glg.tempsite.space\/articles\/types-of-survey-questions-and-when-to-use-them-4\/"},"modified":"2025-10-21T12:35:07","modified_gmt":"2025-10-21T16:35:07","slug":"types-of-survey-questions-and-when-to-use-them","status":"publish","type":"insight-article","link":"https:\/\/glginsights.com\/ko\/articles\/types-of-survey-questions-and-when-to-use-them\/","title":{"rendered":"\uc9c8\ubb38 \uc720\ud615 \ubc0f \uc0ac\uc6a9 \uc2dc\uc810"},"content":{"rendered":"<div class=\"page\" title=\"Page 18\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><em>\uc9c8\ubb38\uc740 \ud55c \ubc88\uc5d0 \ud558\ub098\uc529<\/em><\/p>\n<hr \/>\n<p>\uc124\ubb38\uc870\uc0ac \uc791\uc131\uc758 \uccab \ub2e8\uacc4\ub294 \uc8fc\uc81c, \ubaa9\ud45c, \ub300\uc0c1 \ubc0f \uc124\ubb38\uc870\uc0ac \ub0b4\uc5d0\uc11c \ud14c\uc2a4\ud2b8\ud558\uace0\uc790 \ud558\ub294 \uac00\uc124\uc744 \uc815\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uadf8\ub2e4\uc74c\uc73c\ub85c \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\ub294 \ucd5c\uc120\uc758 \ubc29\ubc95\uc744 \uacb0\uc815\ud569\ub2c8\ub2e4. \uc8fc\uc81c \ub4f1\uc758 \uadf8\ub8f9\ud654, \uc544\uc774\ub514\uc5b4\uc640 \uc138\uadf8\uba3c\ud2b8\uc758 \uc5f0\uacb0 \ub4f1 \uc124\ubb38\uc870\uc0ac\uc758 \ud750\ub984\uc744 \uba3c\uc800 \uc815\ud558\uace0 \uc9c8\ubb38 \uc791\uc131\uc744 \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 18\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\uc9c8\ubb38\uc5d0\ub294 \ub2e8\uc77c \uc120\ud0dd, \ubcf5\uc218 \uc120\ud0dd, \uc11c\uc220\ud615 \uc9c8\ubb38 \ub4f1 \ucd1d 3\uac1c\uc758 \uae30\ubcf8 \uce74\ud14c\uace0\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc774 3\uac1c\ub97c \uac00\uc9c0\uace0 \uc21c\uc704\ud615 \uc9c8\ubb38\uc774\ub098 \ub9e4\ud2b8\ub9ad\uc2a4 \ub4f1 \ub354 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c8\ubb38 \uc124\uacc4 \uc2dc \ud55c \ubc88\uc5d0 \uc5ec\ub7ec \uac00\uc9c0\ub97c \ubb3b\uae30\ubcf4\ub2e4\ub294 \ud55c \ubc88\uc5d0 \ud558\ub098\uc529 \uc5ec\ub7ec \ubc88 \ubb3b\ub294 \uac83\uc774 \ub0ab\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uae30\uc5b5\ud558\uc138\uc694.<\/p>\n<p>\uc5ec\uae30\uc5d0\uc11c\ub294 \uc9c8\ubb38\uc758 \uc720\ud615\uacfc \uc77c\ubc18\uc801\uc778 \uc870\ud569 \ubc0f \uc9c8\ubb38\uc9c0 \uc791\uc131 \uaddc\uce59\uc744 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 18\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>\uc9c8\ubb38 \uc720\ud615:<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 18\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>\ub2e8\uc77c \uc120\ud0dd \uc9c8\ubb38<\/strong>\uc740 \ud558\ub098\uc758 \ub2f5\ubcc0\ub9cc \ud544\uc694\ud560 \ub54c \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\uae30\ubcf8<\/strong> \u2014 \u201c\uc544\ub798 \uc911 \ud558\ub098\ub97c \uc120\ud0dd\ud558\uc138\uc694\u201d\uc640 \uac19\uc740 \ub2e8\uc21c\ud55c \uc9c8\ubb38<\/li>\n<li><strong>NPS \ubc0f \ud3c9\uac00<\/strong> \u2014 \uc758\uacac\uc744 \ubb3b\ub294 \uce21\uc815\ud56d\ubaa9 \uc9c8\ubb38 (\ub300\uac8c 1~5, 1~7, 1~10 \uc0ac\uc6a9)<\/li>\n<li><strong style=\"font-size: 1rem;\">\ub9e4\ud2b8\ub9ad\uc2a4\/\uadf8\ub9ac\ub4dc<\/strong><span style=\"font-size: 1rem;\"> \u2014 \uba87 \uac00\uc9c0 \uc8fc\uc81c\uc5d0 \ub300\ud558\uc5ec \uc704\uc758 \uc9c8\ubb38\uc744 \uc870\ud569 (\uc608: \u201c\uc544\ub798\uc758 \ud328\uc2a4\ud2b8\ud478\ub4dc \uccb4\uc778\uc5d0 \ub300\ud558\uc5ec 1~5\uc810\uc73c\ub85c \ud3c9\uac00\ud574\uc8fc\uc138\uc694.\u201d\ub77c\uace0 \uc694\uccad\ud558\uba70 \ud589\uc740 \ubcf4\uae30, \uc5f4\uc740 \uc810\uc218\ub97c \ub098\ud0c0\ub0b4\ub294 \uc9c8\ubb38)<\/span><\/li>\n<\/ul>\n<p><strong>\ubcf5\uc218 \uc120\ud0dd \uc9c8\ubb38<\/strong>\uc740 \ud558\ub098\uc758 \uc8fc\uc81c\uc5d0 \ub300\ud558\uc5ec \uc5ec\ub7ec \uac1c\uc758 \uc751\ub2f5\uc774 \ud544\uc694\ud560 \ub54c \uac00\uc7a5 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\uae30\ubcf8<\/strong> \u2014 \u201c\ud574\ub2f9\ud558\ub294 \ubaa8\ub4e0 \ub2f5\uc744 \uace0\ub974\uc138\uc694.\u201d\uc640 \uac19\uc740 \ub2e8\uc21c\ud55c \ud615\ud0dc\uc758 \uc9c8\ubb38<\/li>\n<li><strong>\uc21c\uc704\ud615<\/strong> \u2014 \uc81c\uc2dc\ub41c \ubcf4\uae30\uc758 \ud558\uc704 \uc9d1\ud569\uc5d0 \ub300\ud55c \uc21c\uc704 \ube44\uad50\ub97c \uc694\uad6c\ud558\ub294 \ubcf5\uc218 \uc120\ud0dd \uc9c8\ubb38<br \/>\n(\uc608: \u201c\uc9c0\ub09c \ud3c9\uac00 \uc8fc\uae30 \ub3d9\uc548\uc5d0 \uac00\uc7a5 \ub9c8\uc74c\uc5d0 \ub4e4\uc5c8\ub358 CRM \uc194\ub8e8\uc158 3\uac1c\ub97c \uc544\ub798\uc758 \ubaa9\ub85d\uc5d0\uc11c \uace8\ub77c \uc21c\uc704\ub97c \ub9e4\uae30\uc138\uc694.\u201d)<\/li>\n<li><strong>\ub9e4\ud2b8\ub9ad\uc2a4\/\uadf8\ub9ac\ub4dc<\/strong> \u2014 \uc5ec\ub7ec \uc8fc\uc81c\uc5d0 \ub300\ud558\uc5ec \ubcf5\uc218 \uc120\ud0dd \uc9c8\ubb38 \uc0ac\uc6a9 (\uc608: \u201c\uc544\ub798\uc758 \uc5c5\uccb4\uc758 \uacbd\uc6b0 \uad6c\ub3c5\uc5d0 \ud3ec\ud568\ub41c \uc81c\ud488\uc744 \uc120\ud0dd\ud574 \uc8fc\uc138\uc694.\u201d)<\/li>\n<\/ul>\n<div class=\"page\" title=\"Page 19\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>\uc11c\uc220\ud615 \uc9c8\ubb38<\/strong>\uc740 1) \ubcf4\uae30\ub97c \ubb34\uc5c7\uc73c\ub85c \ud574\uc57c \ud560 \uc9c0 \ubaa8\ub974\uac70\ub098 2) \uc758\uacac\uc774 \ud544\uc694\ud560 \ub54c \uc0ac\uc6a9\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \uc88b\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\uc7a5\ubb38\ud615<\/strong> \u2014 \uc5ec\ub7ec \ubb38\uc7a5\uc73c\ub85c \uad6c\uc131\ub41c \ub2f5\ubcc0<\/li>\n<li><strong>\ub2e8\ub2f5\ud615<\/strong> \u2014 \ub2e8\uc5b4 \uba87 \uac1c \ub610\ub294 \ubb38\uad6c\ub85c \ub41c \ub2f5\ubcc0<\/li>\n<li><strong>\ud6c4\uc18d\ud615(follow-up)<\/strong> \u2014 \ubc29\uae08 \uc9c8\ubb38\ud55c \ud3d0\uc1c4\ud615 \uc9c8\ubb38\uacfc \uad00\ub828\ub41c \ud6c4\uc18d \uc9c8\ubb38<br \/>\n(\uc608: \u201cXYZ\uc5d0 \ub300\ud55c \uacbd\ud5d8\uc744 1~10\uc810\uc73c\ub85c \ud3c9\uac00\ud574 \uc8fc\uc138\uc694.\u201d\ub77c\uace0 \uc9c8\ubb38\ud55c \ub2e4\uc74c, \u201c\uc5b4\ub5a4 \uc0c1\ud638\uc791\uc6a9\uc774 \uacbd\ud5d8\uc5d0 \uc601\ud5a5\uc744 \uc8fc\uc5b4 \uc774 \uc810\uc218\ub97c \uc120\ud0dd\ud558\uc168\ub098\uc694?\u201d\ub77c\uace0 \ucd94\uac00 \uc9c8\ubb38)<\/li>\n<li><strong>\uae30\ud0c0(\uad6c\uccb4\uc801\uc73c\ub85c \uc124\uba85\ud574 \uc8fc\uc138\uc694)<\/strong> \u2014 \ubcf4\uae30\uc5d0 \uc5c6\ub294 \uc120\ud0dd\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \ub2e8\uc77c \uc120\ud0dd \ub610\ub294 \ubcf5\uc218 \uc120\ud0dd \uc9c8\ubb38 \ub0b4\uc5d0 \uc791\uc740 \ud14d\uc2a4\ud2b8 \ubc15\uc2a4 \uc81c\uacf5<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 19\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 19\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>\uc77c\ubc18\uc801\uc778 \uc9c8\ubb38 \uc870\ud569:<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>\uc5ec\ub7ec \uc9c8\ubb38\uacfc \uc9c8\ubb38 \uc720\ud615\uc744 \uc870\ud569\ud574 \uc6d0\ud558\ub294 \uc138\ubd80\uc815\ubcf4\ub97c \ud655\ubcf4\ud558\ub294 \uac83\uc740 \uacfc\ud559\uc778 \ub3d9\uc2dc\uc5d0 \uc608\uc220\uc774\ub77c\uace0 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uba87 \uac00\uc9c0 \uc608\ub97c \ub4e4\uc5b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub0b4\uac00 \uc6d0\ud558\ub294 \uc815\ubcf4\ub97c \uc5b4\ub5bb\uac8c \uc9c8\ubb38\ud560\uc9c0 \uace0\ubbfc\ud558\ub294 \ub3d9\uc548 \ub0b4 \uc0ac\uace0\ubc29\uc2dd \uadf8\ub300\ub85c \uc9c8\ubb38\ud558\ub294 \ud568\uc815\uc5d0 \ube60\uc9c0\uac8c \ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc0ac\ub78c\ub4e4\uc774 \ud654\uc7a5\uc2e4 \ud734\uc9c0 \ud558\ub098\ub2f9 \uc5bc\ub9c8\ub97c \uc9c0\ucd9c\ud558\ub294\uc9c0 \uc54c\uace0 \uc2f6\uc744 \ub54c, \uc774\ub97c \uadf8\ub300\ub85c \ubb3c\uc5b4\ubcf4\uba74 \ub108\ubb34 \uad6c\uccb4\uc801\uc778 \uc9c8\ubb38\uc774 \ub429\ub2c8\ub2e4. \ub300\uc2e0 \ub2e4\uc74c\uacfc \uac19\uc774 \uc9c8\ubb38\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 19\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol>\n<li>\u201c\uc9c0\ub09c 6\uac1c\uc6d4 \ub3d9\uc548 \ub2e4\uc74c \uc911 \uc5b4\ub5a4 \uc81c\ud488\uc744 \uad6c\ub9e4\ud558\uc168\ub098\uc694?\u201d\ub77c\ub294 \uc9c8\ubb38\uc73c\ub85c \uc2dc\uc791\ud569\ub2c8\ub2e4. (\ubcf5\uc218 \uc120\ud0dd)<\/li>\n<li><span style=\"font-size: 1rem;\">\u201c\uad6c\ub9e4\ud55c \uc81c\ud488 \uc911\uc5d0\uc11c \uac00\uaca9\uc744 \uc0c1\uc138\ud788 \uae30\uc5b5\ud558\ub294 \uc81c\ud488\uc740 \ubb34\uc5c7\uc778\uac00\uc694?\u201d\ub77c\uace0 \ubb3c\uc5b4 \ud544\uc694\ud55c \uce21\uc815\ud56d\ubaa9\uc744 <\/span><span style=\"font-size: 1rem;\">\ud655\uc778\ud569\ub2c8\ub2e4. (\ubcf5\uc218 \uc120\ud0dd)<\/span><\/li>\n<li>\uc751\ub2f5\uc790\uac00 \uc704\uc758 \uc9c8\ubb38\uc5d0\uc11c \u2018\ud654\uc7a5\uc2e4 \ud734\uc9c0\u2019\ub97c \uace8\ub790\ub2e4\uba74, \u201c\ubcf4\ud1b5 \ud654\uc7a5\uc2e4 \ud734\uc9c0\ub97c \uc0b4 \ub54c \uba87 \uac1c\ub97c \uad6c\ub9e4\ud558\uc2dc\ub098\uc694?\u201d\ub77c\uace0 \ubb3b\uc2b5\ub2c8\ub2e4. (\ub2e8\uc77c \uc120\ud0dd)<\/li>\n<li>\uac00\uaca9 \uc9c8\ubb38\uc73c\ub85c \ub9c8\ubb34\ub9ac\ub97c \ud569\ub2c8\ub2e4. \u201c\ud3c9\uade0\uc801\uc73c\ub85c \ud654\uc7a5\uc2e4 \ud734\uc9c0\ub97c \uad6c\ub9e4\ud560 \ub54c\ub9c8\ub2e4 \uc5bc\ub9c8\ub97c \uc9c0\ucd9c\ud558\uc2dc\ub098\uc694?\u201d (\ub2e8\uc77c \uc120\ud0dd)<\/li>\n<\/ol>\n<div class=\"page\" title=\"Page 20\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\ub610 \ub2e4\ub978 \uc88b\uc740 \uc870\ud569\uc73c\ub85c \ud3c9\uac00\ud615 \uc9c8\ubb38 \ud558\ub098\ub97c \ud3ec\ud568\ud574 \uc5ec\ub7ec \uac00\uc9c0 \ubcf5\uc218 \uc120\ud0dd \uc9c8\ubb38\uc744 \ud65c\uc6a9\ud558\ub294 \ubc29\ubc95\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \uae09\uc5ec\uad00\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc911\uc18c\uae30\uc5c5\uc5d0\uc11c \uc120\ud638\ud558\ub294\uc9c0 \uc54c\uace0 \uc2f6\ub2e4\uace0 \uac00\uc815\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \ubb3c\ub860 \uc911\uc18c\uae30\uc5c5\uc744 \ub300\uc0c1\uc73c\ub85c \uc124\ubb38\uc870\uc0ac\ub97c \uc2e4\uc2dc\ud558\uac8c \ub418\uaca0\uc9c0\ub9cc, \ubcf4\uae30\uc758 \uc21c\uc704\ub97c \ub9e4\uae30\ub294 \ubc29\uc2dd\uc5d0\ub294 \uba87 \uac00\uc9c0\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 20\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol>\n<li><strong>\uae09\uc5ec\uad00\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 \uc804\uccb4 \ubaa9\ub85d\uc744 \uc751\ub2f5\uc790\uc5d0\uac8c \uc81c\uacf5\ud574 \uc751\ub2f5\uc790\uac00 \uac01\uac01\uc758 \uc21c\uc704\ub97c \ub9e4\uae30\uac8c \ud558\ub294 \uacbd\uc6b0.<\/strong> \uc774 \ubc29\ubc95\uc740 \uc751\ub2f5\uc790\uc758 \uc18c\uc911\ud55c \uc2dc\uac04\uc744 \ub9ce\uc774 \ud544\uc694\ub85c\ud574 \ubc88\uac70\ub85c\uc6b0\uba70, \ucd5c\uace0\uc758 \ub370\uc774\ud130\ub97c \uc81c\uacf5\ud560 \uac00\ub2a5\uc131\ub3c4 \uc801\uc2b5\ub2c8\ub2e4 . \uc751\ub2f5\uc790\uac00 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 25%\ub9cc \uc54c\uace0 \uc788\ub294 \uacbd\uc6b0, \ub098\uba38\uc9c0 \ubcf4\uae30\uc5d0 \ub300\ud55c \uc21c\uc704\ub97c \ucd94\uce21\ud558\uac8c \ub418\uc5b4 \ub370\uc774\ud130\uac00 \uc65c\uace1\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uae09\uc5ec\uad00\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 \uc804\uccb4 \ubaa9\ub85d\uc744 \uc751\ub2f5\uc790\uc5d0\uac8c \uc81c\uacf5\ud55c \ub2e4\uc74c \uc751\ub2f5\uc790\uc758 \uc778\uc2dd \ub610\ub294 \uacbd\ud5d8\uc5d0 \uadfc\uac70\ud574 \uc0c1\uc704 3\uac1c\uc758 \uc21c\uc704\ub97c \ub9e4\uae30\uac8c \ud558\ub294 \uacbd\uc6b0.<\/strong> \ubcf4\uae30 \uc804\uccb4\uc758 \uc21c\uc704\ub97c \ub9e4\uae30\ub294 \uac83\ubcf4\ub2e4 \ub354 \ud6a8\uc728\uc801\uc774\uae34 \ud558\ub098, \uc751\ub2f5\uc790\uac00 3\uac1c \uc774\uc0c1\uc758 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \ub300\ud574 \uc54c\uace0 \uc788\ub2e4\uba74 \ucd94\uac00\uc801\uc778 \uc815\ubcf4\ub97c \ub193\uce58\uac8c \ub429\ub2c8\ub2e4.<\/li>\n<li><strong>\ubb38\uc81c\ub97c 2\uac1c\ub85c \ub098\ub204\uae30.<\/strong> \uc6b0\uc120 \uc751\ub2f5\uc790\uc5d0\uac8c \uc804\uccb4 \ubaa9\ub85d\uc744 \uc81c\uc2dc\ud574 \uc54c\uace0 \uc788\ub294 \ubaa8\ub4e0 \uae09\uc5ec\uad00\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uace0\ub974\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc73c\ub85c \uccab \ubc88\uc9f8 \uc9c8\ubb38\uc5d0\uc11c \uc120\ud0dd\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \ub300\ud574\uc11c\ub9cc \ubcf8\uc778\uc758 \uc778\uc2dd\uc774\ub098 \uacbd\ud5d8\uc5d0 \uadfc\uac70\ud574 \uc21c\uc704\ub97c \ub9e4\uae30\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub807\uac8c \ud558\uba74 \uc9c8\ubb38 \ub2f5\ubcc0\uc5d0 \uac78\ub9ac\ub294 \uc2dc\uac04\ub3c4 \uc904\uc77c \uc218 \uc788\uace0 \uc751\ub2f5\uc790\uac00 \uc790\uc2e0\uc774 \uc120\ud0dd\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ube0c\ub79c\ub4dc\ub97c \uc798 \uc54c\uace0 \uc788\uae30 \ub54c\ubb38\uc5d0 \uade0\ud615 \uc7a1\ud78c \ub370\uc774\ud130\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<div class=\"page\" title=\"Page 20\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\ud544\uc694\uc5d0 \ub530\ub77c \uc720\uc6a9\ud55c \uc870\ud569\uc740 \ub2e4\uc591\ud558\uace0, \uae30\ud68c \ub610\ud55c \ubb34\ud55c\ud569\ub2c8\ub2e4. \uac01 \uc9c8\ubb38\uc774 \ub2e4\uc74c \uc9c8\ubb38\uc73c\ub85c \uc790\uc5f0\uc2a4\ub7fd\uac8c \uc774\uc5b4\uc9c0\uace0 \uc27d\uac8c \uc774\ud574\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1a0\ub300\ub85c \ub2e4\uc74c\uacfc \uac19\uc740 \uc77c\ubc18\uc801\uc778 \uaddc\uce59\uc744 \uc0dd\uac01\ud574 \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 21\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>\uc9c8\ubb38 \uc791\uc131 \uac00\uc774\ub4dc\ub77c\uc778:<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 21\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\uc9c8\ubb38 \uc791\uc131 \uc2dc \uba87 \uac00\uc9c0 \uace0\ub824\ud574\uc57c \ud560 \uc0ac\ud56d\uc774 \uc788\uc73c\uba70, \uadf8\uc911\uc5d0\uc11c\ub3c4 \ub354 \uc911\uc694\ud55c \uac83\ub4e4\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc544\ub798\ub294 \uc9c8\ubb38 \uc791\uc131\uacfc \uad00\ub828\ud574 \uc124\ubb38\uc870\uc0ac \uc124\uacc4 \uc2dc \ubc18\ub4dc\uc2dc \uace0\ub824\ud574\uc57c \ud560 \uc911\uc694 \uc0ac\ud56d\uc785\ub2c8\ub2e4.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 21\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol>\n<li>\uc751\ub2f5\uc790\uac00 \uc9c8\ubb38\uc5d0 \ub2f5\uc744 \ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, A) \uc751\ub2f5\uc790\uac00 \ub3c5\uc810 \uc815\ubcf4\ub97c \ud3ec\ud568\ud558\uc9c0 \uc54a\uace0 \uc815\ubcf4\ub97c \uacf5\uc720\ud560 \uc218 \uc788\uace0, B) \ub2f5\uc744 \uc2e4\uc81c\ub85c \uc54c\uace0 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc751\ub2f5\uc790\uac00 \uc81c\uacf5\ud558\ub294 \uc815\ubcf4\ub294 \uac1c\uc778 \uc9c0\uc2dd\uc774\ub098 \uacbd\ud5d8\uacfc \uad00\ub828\uc774 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<li><span style=\"font-size: 1rem;\">\uc774\ud574\ud558\uae30 \uc26c\uc6b4 \ud615\uc2dd\uc73c\ub85c \uc9c8\ubb38\ud558\uc138\uc694. \ucd5c\ub300\ud55c \uac00\uc7a5 \uae30\ubcf8\uc801\uc778 \uc9c8\ubb38\uc774\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc9c8\ubb38\ud558\ub294 \uc0ac\ub78c\uc740 \ubb34\uc5c7\uc744 \ubb3b\ub294\uc9c0 \uc815\ud655\ud788 \uc54c \uc218 \uc788\uc73c\ub098, \uc751\ub2f5\uc790\ub97c \uadf8\ub807\uc9c0 \uc54a\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \ubcf5\uc7a1\ud55c \uc8fc\uc81c\uc5d0 \uad00\ud55c \uc9c8\ubb38\uc778 \uacbd\uc6b0 \uc2e0\uacbd \uc368\uc57c \ud558\ub294 \ubd80\ubd84\uc785\ub2c8\ub2e4.<\/span><\/li>\n<li>\uc815\ub9d0 \ud544\uc694\ud55c \uac83\uc5d0 \ub300\ud574\uc11c\ub9cc \uc9c8\ubb38\ud569\ub2c8\ub2e4. \uc9e7\uace0 \uc9c1\uc811\uc801\uc778 \uc124\ubb38\uc870\uc0ac\ub97c \uc2e4\uc2dc\ud560 \ub54c \uc591\uc9c8\uc758 \uc77c\uad00\ub41c \ub370\uc774\ud130\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<hr \/>\n<h3><strong>\uc124\ubb38\uc870\uc0ac \uc2dc\ub9ac\uc988\uc758 \ub2e4\ub978 \uae00\ub3c4 \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/strong><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<ul>\n<li><a href=\"https:\/\/glginsights.com\/ko\/articles\/open-ended-survey-questions-user-discretion-advised\/\">\uc9c8\ubb38\uc9c0 \uc124\uacc4 <\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/to-rate-or-to-rank-that-is-the-survey-design-question\/\">\uc124\ubb38\uc870\uc0ac \uc124\uacc4: \ud3c9\uac00\ud615\uacfc \uc21c\uc704\ud615<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/let-your-survey-design-help-you\/\">\ud0c4\ud0c4\ud55c \uc124\ubb38\uc870\uc0ac \uc124\uacc4\uc758 \ud6a8\uacfc<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/when-statistical-significance-just-isntsignificant\/\">\ud1b5\uacc4\uc801 \uc720\uc758\uc131\uc774 \ubd80\uc871\ud55c \uacbd\uc6b0<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/the-top-8-tenets-of-survey-design\/\">\uc124\ubb38\uc870\uc0ac \uc124\uacc4\uc758 8\uc6d0\uce59<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/are-you-running-the-right-survey-for-the-wrong-reason\/\">\uc124\ubb38\uc870\uc0ac\uc758 \uc62c\ubc14\ub978 \ubaa9\uc801<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/are-you-running-the-right-survey-for-the-wrong-reason\/\">\uc120\ubcc4 \uc9c8\ubb38 \uc139\uc158\uc758 \ud568\uc815\uacfc \uc8fc\uc758\uc0ac\ud56d<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/surveying-basics-the-right-way-to-reach-respondents\/\">\uc124\ubb38\uc870\uc0ac\uc758 \uae30\ucd08: \uc124\ubb38\uc870\uc0ac \ubc29\ubc95<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/glginsights.com\/ko\/articles\/stop-letting-garbage-data-get-in-the-way-of-good-survey-results\/\">\ub098\uc05c \ub370\uc774\ud130 \uac78\ub7ec\ub0b4\uae30<\/a><\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Will Mellor, GLG Director of Surveys\u00a0<\/strong><\/h3>\n<p>Will Mellor\ub294 \ub6f0\uc5b4\ub09c \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac\uc790\ub85c \uad6c\uc131\ub41c \ud300\uc744 \uc774\ub04c\uba70 \ubd81\ubbf8 \uc804\uc5ed\uc758 \uae08\uc735\ud68c\uc0ac\ub97c \ub300\uc0c1\uc73c\ub85c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\uc758 \ud300\uc740 \ucd08\uc548\uc5d0\uc11c\ubd80\ud130 \ucd5c\uc885 \uacb0\uacfc\ubb3c\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc124\ubb38\uc870\uc0ac\ub97c \ucc98\uc74c\ubd80\ud130 \ub05d\uae4c\uc9c0 \uad00\ub9ac\ud569\ub2c8\ub2e4. Will\uc740 \uc124\ubb38\uc870\uc0ac \uc124\uacc4 \ubc0f \ub9ac\uc11c\uce58 \ubfd0\ub9cc \uc544\ub2c8\ub77c GLG \uc790\ubb38\uc704\uc6d0\uacfc \uc18c\ube44\uc790 \uc9d1\ub2e8 \uad00\ub828 \uc804\ubb38\uac00\uc774\uae30\ub3c4 \ud569\ub2c8\ub2e4. GLG \uc785\uc0ac \uc804\uc5d0\ub294 \uacbd\uc81c \ucee8\uc124\ud305 \uadf8\ub8f9\uc758 \ubd80\uc0ac\uc7a5\uc744 \uc5ed\uc784\ud558\uba70 \uacf5\uacf5\uacfc \ubbfc\uac04 \ubd80\ubb38\uc758 \uace0\uac1d\uc0ac\ub97c \ub300\uc0c1\uc73c\ub85c \uacbd\uc81c \uc601\ud5a5 \ubaa8\ub378\uc744 \uc124\uacc4\ud558\uae30\ub3c4 \ud588\uc2b5\ub2c8\ub2e4. \uad6d\uc81c\uacbd\uc601 \ubc0f \uae08\uc735 \ud559\uc0ac \ud559\uc704\uc640 \uc751\uc6a9 \uacbd\uc81c\ud559 \uc11d\uc0ac \ud559\uc704\ub97c \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"author":9,"featured_media":16401,"template":"","insight-type":[1737],"insights-tag":[1629,1637],"insights-category":[1852],"class_list":["post-33799","insight-article","type-insight-article","status-publish","has-post-thumbnail","hentry","insight-type-article","insights-tag-survey-best-practices-ko","insights-tag-surveys-ko","insights-category-surveys-qualitative-research-content"],"_links":{"self":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/insight-article\/33799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/insight-article"}],"about":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/types\/insight-article"}],"author":[{"embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/users\/9"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/media\/16401"}],"wp:attachment":[{"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/media?parent=33799"}],"wp:term":[{"taxonomy":"insight-type","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/insight-type?post=33799"},{"taxonomy":"insights-tag","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/insights-tag?post=33799"},{"taxonomy":"insights-category","embeddable":true,"href":"https:\/\/glginsights.com\/ko\/wp-json\/wp\/v2\/insights-category?post=33799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}