GLG Network Survey Tracker: IT Services III

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SURVEY DETAILS

TARGET POPULATION

For this Network Survey, GLG surveyed 70 senior executives working within the IT industry across the US, UK, France, Germany, Italy and Spain. This is the third iteration in this tracker series.

What will you learn from this survey?

  • The survey explored the current and future usage, as well as perception of different IT service brands including AWS, Azure, IBM, Atos, NTT Data and many more.
  • Furthermore, the survey looked into the budgetary considerations for IT services and priorities among various services and application domains, historically as well as in the future.
  • Lastly, the research captured the current scenario for transitioning to cloud strategy and the future plans for outsourcing/insourcing.

Examples of findings:

  • Around two-in-three respondents selected Azure (68%) and AWS (65%) as the two most expected vendors to be used in the next three years.
  • Over the past 3 years, ERP has been considered one of the biggest areas of investment.
  • Close to nine-in-ten (88%) respondents reported having already transitioned to or in progress of transitioning to a cloud strategy.

Deliverables

The GLG Surveys team drafted the questionnaire with the support of GLG Network Member, Jace Wieser, Chief Technology Officer (CTO) & SVP of Product Development at SPROCKIT.
  • 1 x Individual responses (“raw data”) in Excel.
  • 1 x PPT report with aggregated data.
  • Executive summary with key takeaways and highlights from the raw data.

Sample Questions

  • For each of the following IT services, please assess how your allocated spend on each service has changed over the past year.
  • What is your forecast for the share of software as a service (SaaS) in your 2025 IT budget?
  • Which of the following application domains do you forecast to be the biggest area of investment over the next 3 years?
  • What is your strategy regarding insourcing/outsourcing IT resources for the next 3 years?
  • Which of the following service providers do you think you will be using in three years time?
  • You said that you are currently a customer of these providers. How likely is it that you would recommend each?
  • Which of the following do you believe to be an industry leader for IT Services?

Access

This survey is available to subscribers of the Technology, Media & Telecom (TMT) sector (Limited subscriptions and above). This offer includes the raw data file and a high-level presentation through PowerPoint. Please contact your GLG representative for details on your firm’s access.

DISCLAIMER

Please be advised that GLG Network Surveys operate differently than traditional GLG consultations, surveys, teleconferences, etc. and it is advisable that you consult with your firm’s legal and/or compliance department to review your use of the product and the payment for such work under your current subscription. 

By downloading this document and/or participating in the Network Survey, you understand and agree that the information and material provided by GLG, including survey results and survey proposal information, is provided for your own insight and informational purposes only. You further acknowledge and agree that this is a Network Survey for multiple GLG clients, and the results will be provided to all GLG clients that agree to participate in the Network Survey and GLG clients that agree to purchase the Survey results in the future. All survey results do not constitute investment advice or a recommendation. In using this Survey, you agree to hold Gerson Lehrman Group and the Survey respondents harmless and free of all liability as a result of your use of this Network Survey, other than liability resulting from the gross negligence or wilful misconduct of the protected party. You otherwise agree to be bound by Gerson Lehrman Group’s Usage Policies in your interactions with Gerson Lehrman Group and your receipt of services. These Survey results are for are for client’s own use and client shall not redistribute, disseminate, publish, or display the same, in whole or in part, to any third parties or publicly without the prior written permission of Gerson Lehrman Group, except explicitly set forth in your agreement with GLG. This survey will be double-blinded to both client and respondent. GLG reserves the right to restrict the number of clients that can pre-commit access. These Network Surveys are priced outside of standard GLG subscriptions but at a substantially reduced price to commissioning a fully proprietary GLG Network Survey. Upon finding these terms acceptable, please send an affirmative confirmation via email, which GLG will file in its records. Once confirmed, please note that the Client’s agreement to purchase the Network Survey is a legally binding and irrevocable commitment. If the survey is not included within your subscription, GLG will invoice Client for the fees due for the Network Survey. Please note that some respondents may not be Network Members, and the Terms and Conditions of Network Membership would not apply to such respondents and detailed records for them will not be available aside from the information that GLG capture in the Network Survey.