The Survey Team is responsible for the full delivery of survey projects across various industry sectors, geographic regions, and client types. We oversee the execution of hundreds of survey projects each month. This role requires attention to detail, excellent prioritization and multitasking abilities, strong written and verbal communication skills, a sharp analytical mindset, and a passion for creative problem solving, client service, and project management.
GLG is looking for a highly motivated and enthusiastic Survey Senior Associate to join our US-based Survey Team, which is part of the Global Financial Services Survey division. This role will involve collaborating with GLG's Client Solutions and Business Development teams, as well as our sophisticated client base, focusing particularly on top-tier Financial Services firms.
The Survey Senior Associate will play a key role in the creation and execution of surveys designed to help clients assess and understand industry and market trends through commercial assessments, voice-of-customer research, benchmarking analysis, and consumer profiling.
Key Responsibilities:
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Design and implement customized surveys focused on specialized topics and populations.
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Compile and present survey data reports for clients.
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Manage complex survey requests, tailoring them to client-specific needs and preferences.
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Build and maintain strong working relationships with colleagues, partners, and clients.
Ideal Candidate:
The ideal candidate will have the following experience and qualifications:
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Experience: 1-3 years in market research and survey design, including experience with online survey platforms.
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Collaboration: Ability to work effectively in a high-throughput, deadline-driven, and process-oriented environment.
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Project Management: Skilled in managing multiple survey projects simultaneously and prioritizing tasks based on client urgency and importance.
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Analysis: Experience in analyzing survey results and communicating insights to stakeholders.
Skills & Qualifications:
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Proven research experience.
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Proficiency in questionnaire and survey writing/programming (e.g., Decipher, Qualtrics, etc. is a plus).
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Knowledge of statistical techniques.
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Strong writing, logic, and communication skills, including excellent organizational abilities.
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Ability to thrive in a fast-paced, rigorous environment.
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Strong conceptual and analytical thinking.
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Exceptional problem-solving abilities.
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Bachelor's degree or equivalent work experience.
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Full business proficiency in English.
Career Progression:
After 12-24 months of delivering high-quality work and effectively managing client relationships, Senior Survey Associates typically advance to Survey Project Specialist or Manager roles. In these positions, you will manage your own book of business, nurture client relationships, and take on greater account management responsibilities.
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.