Corporate Functions

HR Coordinator (HR Operations)

Experience Level: Junior

Job Summary

The GLG People Team is seeking a highly motivated HR Coordinator to own the administration and delivery of our day-to-day people processes and provide front-line support to employees by responding to incoming requests and questions.

As a HR Coordinator at GLG you will be part of a global HR team, working with your regional counterparts in US and EMEA to ensure global coverage and consistency, and to deliver a high standard of support across all people processes. More specifically you will:

  • play a key role in onboarding and offboarding employees, including:
    • working closely with Talent Acquisition to manage offers & hiring
    • owning all new hire documentation and background checks
    • delivering orientation sessions to new hires and transferring employees
    • coordinating with IT on equipment provision for new hires
  • partner with the Benefits team to administer our employee benefits and wellness programs
  • work closely with the Payroll Team to ensure that monthly/semi-monthly payrolls are processed in a timely manner, verifying that all changes are captured and entered accurately into our system of record
  • support the Business Partners in managing employee changes including probations, promotions, transfers and relocations
  • research requests carefully and escalate issues that require input from subject matter experts
  • back up your regional counterparts in the US and EMEA to assist where applicable
  • carry out regular audits on HR systems, data records and payroll processes
  • review and approve employee self-service transactions in the HR System
  • create and maintain process documentation to ensure smooth and consistent operations across the global People team
  • collaborate across the People Team to provide process and systems support for annual HR processes such as performance management and benefits open enrolment
  • work with the HR Operations & Technology team to troubleshoot and resolve systems issues and streamline our processes to increase operational efficiency

As a HR Coordinator at GLG, we need you to:

  • be detail-oriented with a technical, problem-solving mindset
  • work effectively in a fast-paced, innovative and open environment
  • be flexible and adapt quickly to changes
  • manage your time effectively and take an organized approach to work
  • adhere to established processes and look for ways to make improvements
  • be comfortable learning new technology and working in multiple systems
  • collaborate with others and establish effective working relationships across the company
  • provide high standards of customer service
  • be able to think on your feet and use judgment to advise and guide others
  • be sensitive to the need for discretion and to maintain confidentiality

Working as part of the People Team at GLG will give you the opportunity to:

  • work alongside and learn from other members of the People Team across Talent Acquisition, Learning & Development, Total Rewards and Business Partnering, as well as Payroll and Finance
  • gain exposure to people operations outside Europe, including international payroll, benefits plans and regional regulatory requirements and nuances
  • develop your technical proficiency and gain exposure to new systems and technologies

Education and Experience Requirements 

  • Prior work experience in a HR Support or Services team environment
  • Experience providing front-line customer support in a HR context
  • Bachelor’s degree in human resources or related field (Preferred but not mandatory)
  • Prior experience with HR Systems, preferably with experience using Workday
  • A high level of proficiency in Microsoft Office

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

EEO Policy Statement

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.